Update: WatIAM services have been restored.
IST is aware that WatIAM services are responding slower then expected. IST is investigating and additional information will be shared when available.
Questions or concerns? Please submit a support request via the IST Jira Help Portal.
Update: Restoration of WatIAM services is taking longer than anticipated. WatIAM services will remain unavailable until further notice.
Restoration is not expected prior to the end of the business day. This will be our final update today.
We apologize for this inconvenience and thank you for your patience as we work with the vendor to restore WatIAM service.
Questions or concerns? Please submit a support request via the IST Jira Help Portal.
Update: WatIAM will be restored to the previous state. It is unclear if this will impact any changes made to an identity during the time of the upgrade.
The restoration is expected to take several hours.
Additional information will be shared when available.
Questions or concerns? Please submit a support request via the IST Jira Help Portal.
What is happening? On Thursday, December 15, 2022, a scheduled upgrade to WatIAM took place. During the upgrade, an issue occurred and as a result, WatIAM services are currently unavailable.
IST is investigating and additional information will be shared when available.
Questions or concerns? Please submit a support request via the IST Jira Help Portal.