Identifying roles and responsibilities

Generic project RACI template (XLSX) (last revised Apr 13, 2015)

RACI is a charting tool that can be used to identify roles and responsibilities within a project, often used for risk management. Sometimes RASCI is also used. This abbreviation stands for:

  • R = Responsible: owns the problem/project
  • A = Accountable: to whom ‘R’ is accountable (i.e. must sign off/approve on work)
  • (S = Supportive: can provide resources or play a supporting role in implementation – OPTIONAL)
  • C = Consulted: has information and/or capability necessary to complete the work
  • I = Informed: must be notified of results, but need not be consulted

Typical steps in a RACI (RASCI) process include:

  • Identify all of the processes/activities involved and list them down the left side of the chart
  • Identify all the roles and list them along the top of the chart
  • Complete the intersections of the chart by identifying what roles have the R, A, (S), C, and I for each process
  • Every process should have one and only one ‘R’ as a general principle.  A gap occurs when a process exists with no ‘R’, an overlap occurs when multiple roles exist that have an ‘R’ for a given process
  • Resolve overlaps: in the case of multiple ‘R’ for a process, zoom in and further detail the sub processes associated to separate the role responsibilities
  • Resolve gaps: the individual with the authority for role definition must determine which existing role is responsible or what new role is required

A simplified sample RACI chart:

Activities CEO Head Operations PMO
Understand business objectives A I  
Evaluate risk responses   R  
Prioritise and plan activities   R  
Maintain and monitor risk action plan A C C