Recovering lost files

To recover files you will need:

  • access to the server or shared drive from which you would like to recover the deleted file
  • Virtual Private Network (VPN) must be running if attempting to connect from an off campus location

Procedure

If you have the drive mapped:

Windows 

  • open the mapped drive, type in ~snapshot after the :\ in the address bar and hit enter
  • there should be a list of backed up instances
  • refer to the legend and open the instance you want
  • navigate to the directory and search for the name of the file that needs restored
  • highlight the file > right click and choose copy 
  • go back to the mapped drive and paste in the proper directory

If you access the drive through SSH

Windows, Mac and Linux

Backup retention and filenames

Backup type Frequency Retention length Folder name
Backup retention and filenames
Incremental Hourly during business hours (8-5). Every four hours otherwise. 44 instances incr.date_time
Nightly/Daily Every day at 12:10 am 12 days nightly.date_time or daily.date_time
Weekly Every Sunday at 12:15 am 26 weeks weekly.date_time
Monthly First of the month at 12:01 am 18 months monthly.date_time