Time requirements for MFCF service

Account request form

Accounts include…

• Math Faculty and dept research machines managed by MFCF
  • Notify MFCF if the user needs access to group research machines

Visitors less than one month can use departmental guest accounts

​Notify MFCF if the user needs access to group research machines in the comments section

Email accounts for permanent staff/faculty only; others use external email address - Managed by IST/HR

New faculty should arrange for an initial consultation to learn about available services and provide specifications for computer equipment they will purchase

Rollover equipment is initiated by MFCF with the manager of each staff

Timeframe depends on equipment and vendor

Submit a spreadsheet with the following

• Old room, new room, desk #, student UWuserid, barcode, machine name

24 hours

Submit RT

If going to new student, allow 48 hours for reimageing

• Is it a personal or University of Waterloo owned machine?, room number, port number (in the form of one letter, two numbers ex: A02), operating system, expiry address
• MAC hardware address

Submit an RT for account of person leaving the University and include:

• the name of the person leaving
• name of computer and list of accessories to be returned to MFCF
• computing resources (e.g. linux.math, windows.math) to remove access
• shared drives to remove access
• printers to remove access
• any special instructions for archiving data

Submit an RT

Submit accounts request form

Notify MFCF if the USRA needs access to group research machines