Eyewear and Optical Services

Our Optical Services team can help you with all your eyewear needs. No matter what your prescription - even if you need special lenses - we can fill it. We offer:

  • A wide selection of designer brand-name frames
  • Frames for children of all ages
  • Prescription and non-prescription sunglasses
  • Sports, Dryeye and Safety eyewear
  • Same-day service for select frames and lenses

Optical Services is open to everyone, even if our Optometry Clinics are not your regular eye care provider. 

Appointments are required in Optical Services. To make an appointment, please call: 

  • 519-888-4733 (Main Optometry Clinic)
  • 519-888-4455 (Kitchener Health Sciences Optometry Clinic)

To use our virtual try-on technology, you can use a webcam, which will allow you to virtually try on frames in real time and check out front and side views, or you can upload a photo.

Find frames you like? Click the heart next to the frames to “favourite” them. When you’ve got a list of favourites, click the heart in the top right-hand corner. Optionally, you can take a selfie that will show what you look like with the frames on. You can then either:

  1. Click the email icon to send the list to optical.services@uwaterloo.ca. (You can email anyone you like – even a friend for their opinion!)
  2. Scan the QR code that creates a pop-up window of your favourited frames. You can then simply show the screen to our staff at the time of your appointment.

Please note that Fitting Box is not an exhaustive catalogue. For a larger selection of frames, please make an appointment with our optical dispensary – phone numbers are above.