QMS Webinar Series: Basic Concepts of Quality
Speaker: Abdul Khalfan CQE, SSGB
Principal, Quality Assurance & Reliability Engineering Consulting Services
The central theme of ‘Basic Concepts of Quality’ is to imbed the fundamentals of ‘Quality’ concepts in everyday work life and in their interactions with the society at large.
The ‘Basic Concepts of Quality’ focuses on the thought process of Quality is everybody’s business! It is a never-ending journey of Continuous Improvement…… It defines and explains the following:
- What is Quality?
- What are the four absolutes of Quality?
- What is Quality Based upon?
- Definition of a Customer
- Definition of a Supplier
- What is a Process?
- Process Management Model
- System for Improving Quality
- Performance Standard
- Measurement of Quality
- Price of Non-conformance (PONC)
- Calculation of PONC
- The Importance of Measurement
- Individual’s Commitment
- Typical Quality Systems
- Closed Loop Corrective Action System ((CLCA)
About Abdul Khalfan:
Abdul Khalfan is a Quality Management Systems (QMS) seasoned professional with over 30 years of experience in Quality Assurance, Product Development and Validation, Reliability Engineering, and Continuous Improvement. He is detailed oriented in Process development, planning, designing, documenting, establishing, training, auditing, and successfully implementing QMS from ground zero that conform to ISO 9001 and ISO 13485 Standards. Abdul has deep Process Management and Improvement knowledge-know-how, and experience in Product Life Cycle, Product Validation, and Business Process Analysis. He has gained technical knowledge, experience, and management skills over the past 37 years through Fortune 500 companies, such as NCR, AT&T, Flextronics, Bell-Howell, ITT, First Data, Teledyne (Dalsa), as well as small, medium, and large high-tech corporations such as Ingenico, Com Dev, Ingenico, KA Imaging, Durose Steel Corporation, B.TE. Automotive, Curiato Inc., and the likes of it.
Abdul Khalfan has won several awards for product development, product validation, and product improvement and quality systems saving companies millions of dollars in cost improvements and minimizing waste!
Abdul’s work experience, knowledge, and know-how are in the high-tech, medical devices, space, automotive, steel, and packaging industries. His experience in Quality Assurance and Reliability Engineering spans from Canada, USA, Europe, China, Australia, New Zealand, Turkey, Middle East, and Pakistan.
Abdul is an American Society for Quality (ASQ) Certified Quality Engineer (CQE). Abdul has Quality Assurance and Advanced Quality Assurance Diplomas with an Electrical Engineering background. He is a Certified Process Management and Improvement (PM&I) Lead/ Facilitator from NCR Corporation and AT&T. He is KPMG and ASQ Certified Lead Auditor. Attained Project Management Certification from University of Waterloo. Abdul is Certified in Six Sigma Green Belt (SSGB). He has achieved certification in ISO 9001 and ISO 13485 Standards.
Abdul was a part-time Instructor at Conestoga College Institute of Technology and Advanced Learning for teaching ‘Total Quality Management (TQM)’ Systems. Abdul has been a guest speaker at ASQ Kitchener Section, ASQ Quality Conferences, and Society of Manufacturing Engineers meetings on Quality related subjects.
Webinar viewing information will be sent with your registration confirmation email.
Save the date for the next QMS Webinar: Product Life Cycle on November 25!