About this course
What does a supervisor or a manager need to know? Have you ever felt technically prepared for a supervisor's role, yet defeated by all of the people issues that seem to arise? You are not alone; many individuals feel the same way.
In this six-week online course, you will learn how to be a more effective manager or supervisor. You will master the basics of communication, because effective communication is essential in your quest to be a good manager or supervisor.
In addition, we will discuss how you can develop your interpersonal skills, by understanding and dealing with the various people-related issues that arise at work. We are going to show you how you can understand various personality traits--in yourself and others--and how they impact the ability to get the job done. These traits include emotional intelligence, the need for power, conscientiousness, agreeableness, and more.
You will be able to assess your own personality, as well as the personalities of your co-workers and boss, and you'll develop a plan of action to improve both your interpersonal skills and your work relationships.
Offered to: Public
Cost: 190 + tax
Time requirement: 6 weeks + 2 weeks to complete final exam