Performance Management and Development

About this course

Performance management is a key component of organizational success. This course empowers participants to successfully balance the triangle of effectively managing performance, while inspiring and motivating employees and meeting numeric targets.

We will discuss the importance of maintaining objectivity and involving employees in developing and implementing work plans.

Upon completing this course you will recognize how to:

  • Be more agile in how you manage performance.
  • Be able to establish key factors that impact performance.
  • Build work plans that include Goals, Actions, Accountabilities, and Measures.
  • Better understand the importance of feedback.
  • Establish clear expectations for your employees.
  • Motivate worker using performance reviews.
  • Conduct continuous performance assessments.
  • Understand what discipline is and why it can be a blessing in disguise
  • Deal more effectively with problem performances

This course is designed for those who are responsible for others' work and it will benefit people wanting more consistent delivery of key results.

May be applied to the Essentials of Supervision Certificate.

Offered to: Public

Cost: 575 + tax

Time requirement: One day