About this course
No matter what your organization produces, you are in the business of problem-solving and decision-making. In this course, you will learn to lead people to solve problems. You will work with others in the course to practice proven techniques. Additionally, you will return to your workplace with the knowledge and tools to help people creatively tackle everyday workplace problems and decisions.
Learn The Six Sigma problem-solving methodology:
- Define phase: problem and goal statements
- Measure phase: asking questions
- Analyse phase: root cause analysis / process maps
- Improve phase: brainstorming and creativity
- Control phase: documenting and communicating solutions
Note: This course may be applied toward the Advanced Leadership Certificate.
Offered to: Public
Cost: 575 + tax
Time requirement: One day