Facilitator:
Marg Van Herk-Paradis
Date:
January 14-17, 2025
Time:
9:00 a.m. - 12:30 p.m. EST
Location:
ONLINE
Cost:
$695.00 + HST (Check online registration for applicable price discounts)
REGISTRATION (January 2025 FULL)
Facilitator:
Betty Pries
Date:
May 12 - 13, 2025
Time:
8:30 a.m. - 4:30 p.m. EST
Location:
Waterloo
Cost:
$695.00 + HST (Check online registration for applicable price discounts)
This highly interactive and educational workshop invites you to consider the building blocks that create conflict and those that assist or detract in conflict's resolution. The workshop includes reflection, conversation, and exercises as conflicts are studied and models for addressing conflicts are considered. Significant time will be given to skill building for effective speaking and effective listening. This foundational workshop is valuable for all individuals; case studies will apply conflict principles to a variety of settings including the workplace and the community.
This is a required course in the Certificate in Conflict Management.
Day 1 (OR Mornings 1 & 2)
- Conflict Analysis
- Systems Theory
- Managing Incident-Based Disputes
- Power and Conflict
- Closing
Day 2 (OR Mornings 3 & 4)
- Managing Issue Based Disputes
- The Gift of Resistance
- Framing and Re-Framing
- Skills for Tackling Tough Conversations
- Closing
TESTIMONIALS
"I found the structure of the class (online) very cohesive, the concepts introduced flowed naturally after one another. I found that splitting up into break out rooms at the beginning of class really helped to open the discussion up to the larger group."
I thought the material and the exercises were superb, with a good balance of theory and practice. Kudos as well for being able to effectively adapt a training originally designed for an in-person gathering to an online format!
Online Participant 2024
"I thought there was a good balance of teaching/doing - and fantastic use of the online medium. This has been very well created as a virtual classroom".
Online participant 2024
"Excellent facilitation. Marg tells relevant stories, is clearly expert, creates a warm atmosphere in which I felt comfortable speaking, ensures participants questions are addressed as much as possible.
Activities creative and engaging and very worth doing. I always hate breakouts or think I do--and I was glad in every case and felt I learned a great deal".
Online participant 2024
A Word from the Manager
This introductory level workshop attracts professionals, practitioners, and students, as a practical professional development opportunity or for personal satisfaction. Participants in Grebel’s Conflict Management Certificate Program come from the Waterloo Region, travel from across Ontario, and attend virtually from across the globe. People who work in fields such as human resources, diversity equity and inclusion, health, education, law, and social services find that this training teaches practical skills that complement their lived or academic experience. Participants may take individual workshops or work toward a certificate in Conflict Management and Mediation or Conflict Management and Congregational Leadership.