Ambassadors | Convocation | University of Waterloo

The University of Waterloo finalized our values to think differently, act with purpose, and work together. Convocation is an excellent opportunity for us all to demonstrate how we can come together to make a positive impact on the newest graduates in our Waterloo community.

Join the growing community of convocation ambassadors who will bring this celebration to life.

Support Convocation

Convocation is a culmination of hard work and dedication, and it’s important we celebrate and participate as a community. It takes many faculty, staff and students to bring this large celebration to life, and your interest in participating is greatly appreciated!

Students

Support convocation by applying to one of the paid student roles. Student roles are primarily customer service positions, providing exceptional care to grads and guests. See information for paid student roles.

To join the student ambassador program you will fill out an application. If your application is accepted, you will be notified.

Staff and alumni

Become an ambassador to help run the event by participating in the student procession, assisting students before crossing the stage, and ensuring everything runs smoothly behind the scenes. See frequently asked questions.

Faculty members

Visit the faculty procession page if you are interested in volunteering your time to participate in the faculty procession, part of the larger academic procession, or for a particular faculty ceremony.

Managers

You are encouraged to consider making this opportunity available to your staff as a professional development experience and a way to make a difference in our community. See frequently asked questions for managers.

Not sure which role to register for? Connect with our team to discuss the best role for you!

Thank you for your continued support.

Convocation Roles

Below is a list of the roles available for ambassadors and customer service representatives at convocation and quick facts about each.

Team	Team Description
Marshal team Lead Marshal Assistant Marshal	The Marshal team is responsible for directing grads throughout the convocation ceremony. A successful Marshal team will keep grads in order during the procession and help the ceremony stay on track.
Chancellor's Robing Room team Chancellor's Robing Room Supervisor Chancellor's Robing Room Assistant	The Chancellor's Robing Room team will work closely with the Chancellor's Party to ensure all members of the procession are prepared for the ceremony. A successful Chancellor's Robing Room team will be professional and detail-oriented.
Faculty Robing Room team Faculty Robing Room Supervisor Faculty Robing Room Assistant	The Faculty Robing Room team will work closely with members of the Faculty Procession to ensure all members of the procession are prepared for the ceremony. A successful Faculty Robing Room team will be professional and detail-oriented.
Hooding Area team Hooding Supervisor Hooding Assistant	The Hooding Area team will work closely with grads to ensure they receive the appropriate hoods and line up in the correct order. A successful Hooding team will be detail-oriented and organized.
Name Card team Name Card Supervisor Name Card Assistant	The Name Card team will help grads find their name cards at the grad check-in and problem solve when necessary. *Note: Name Card assistants may transition to Stage Management Assistants during their shift, and shifts may end earlier. This will be communicated on-site.
Stage Management team Stage Manager Stage Management Assistant* Camera Card Operator Camera Card Assistant Graduate Student Organizer	The Stage Management team will organize, communicate grad names, and provide stage directions to grads prior to crossing the stage *Note: Name Card assistants may transition to Stage Management Assistants during their shift, and shifts may end earlier. This will be communicated on-site.
Wayfinder team Wayfinder Supervisor Wayfinder	The Wayfinder team will work closely with guests and grads to provide direction information and general answers to any questions. Note: Wayfinder is a paid student role available only to students.
Accessibility team Accessibility Supervisor Accessibility Assistant	The Accessibility team will work closely with the Wayfinder team to provide excellent customer service to guests who require accessibility accommodations. Note: Accessibility Assistant is a paid student role available only to students.
Usher team Usher Supervisor Usher	The Usher team will work closely with guests and VIP's, providing excellent customer service and directional information in ceremony. Note: Usher is a paid student role available only to students.
Alumni Experience team Alumni Experience Ambassador	The Alumni Experience team invites staff, faculty, and alumni to volunteer in this role, engaging with and celebrating graduates and their families by taking photos and offering a warm celebratory welcome at the Reception on BMH Green. Note: This role is outdoors and will require standing for long periods of time.

Team

Team Description

Marshal team

Lead Marshal
Assistant Marshal

The Marshal team is responsible for directing grads throughout the convocation ceremony.

A successful Marshal team will keep grads in order during the procession and help the ceremony stay on track.

Chancellor's Robing Room team

Chancellor's Robing Room Supervisor
Chancellor's Robing Room Assistant

The Chancellor's Robing Room team will work closely with the Chancellor's Party to ensure all members of the procession are prepared for the ceremony.

A successful Chancellor's Robing Room team will be professional and detail-oriented.

Faculty Robing Room team

The Faculty Robing Room team will work closely with members of the Faculty Procession to ensure all members of the procession are prepared for the ceremony.

A successful Faculty Robing Room team will be professional and detail-oriented.

Hooding Area team

Hooding Supervisor
Hooding Assistant

The Hooding Area team will work closely with grads to ensure they receive the appropriate hoods and line up in the correct order.

A successful Hooding team will be detail-oriented and organized.

Name Card team

The Name Card team will help grads find their name cards at the grad check-in and problem solve when necessary.

*Note: Name Card assistants may transition to Stage Management Assistants during their shift, and shifts may end earlier. This will be communicated on-site.

Stage Management team

The Stage Management team will organize, communicate grad names, and provide stage directions to grads prior to crossing the stage

*Note: Name Card assistants may transition to Stage Management Assistants during their shift, and shifts may end earlier. This will be communicated on-site.

Wayfinder team

The Wayfinder team will work closely with guests and grads to provide direction information and general answers to any questions.

Note: Wayfinder is a paid student role available only to students.

Accessibility team

The Accessibility team will work closely with the Wayfinder team to provide excellent customer service to guests who require accessibility accommodations.

Note: Accessibility Assistant is a paid student role available only to students.

Usher team

Usher Supervisor
Usher

The Usher team will work closely with guests and VIP's, providing excellent customer service and directional information in ceremony.

Note: Usher is a paid student role available only to students.

Alumni Experience team

Alumni Experience Ambassador

The Alumni Experience team invites staff, faculty, and alumni to volunteer in this role, engaging with and celebrating graduates and their families by taking photos and offering a warm celebratory welcome at the Reception on BMH Green.

Note: This role is outdoors and will require standing for long periods of time.