Questions?
Please email coronavirus@uwaterloo.ca.
Visit our COVID-19 information website to learn how Warriors protect Warriors.
On this page:
Call the University’s COVID hotline, 1-833-UW-COV19 (1-833-892-6819), for support if you test positive for COVID-19, experience symptoms or think you may need to quarantine or get tested.
Health Services staff will be available at the hotline number from 8:30 a.m. to 4:30 p.m. from Monday to Friday.
Outside of these hours, including weekends, you can submit your questions through a web form, which will be available on the Health Services website. You can expect to hear back within 24 hours.
If you are experiencing a medical emergency, call 911 or your local emergency services.
The Health Services COVID-19 Testing Assessment Centre is open to University of Waterloo students, employees, postdocs and their family members who live in the same household.
In response to the high demand for testing, the Province of Ontario recently announced new criteria for getting tested.
If you are showing COVID-19 symptoms, or your public health unit or the COVID Alert app notifies you that you have been exposed to a confirmed case of the virus, book an appointment to be tested.
Testing is by appointment only. You do not need a doctor’s referral to get tested.
To make an appointment:
If you are coming to campus, please take precautions to help limit the spread of COVID-19:
The health and safety guide includes important health and safety information for employees returning to campus. It will help the University of Waterloo community manage the risks related to the COVID-19 pandemic as we plan for a gradual and safe return to campus.
It is important that we all diligently follow these guidelines to minimize the risk of spreading of the virus.
This guide covers roles and responsibilities of supervisors and employees, instructions and tips for maintaining a healthy campus, and information about group protective equipment (GPE) or personal protective equipment (PPE) to be used on campus.
At Waterloo, we value each other as individuals. We all belong here. Fostering our spirit of genuine care and concern is so important at a time when many people are feeling scared or nervous about the coronavirus outbreak. We must show empathy and concern for people in our community who are affected by the virus.
Students: We understand that many of our students have family members in areas affected by COVID-19. If you feel overwhelmed or anxious and need to talk to somebody, please contact the University’s Campus Wellness services, either Health or Counselling Services.
Employees: Our Employee and Family Assistance Program is available 24/7 for counselling, coaching and support. Call 1-800-663-1142 or visit Homeweb.ca.
Please email coronavirus@uwaterloo.ca.
The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is centralized within our Indigenous Initiatives Office.