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Status of IT services
View the status of our Network and IT services on the new Status Alert page.
Who we are
In Information Systems & Technology (IST) we strive to provide effective information systems, technology and services in support of learning, teaching, research and administrative needs.
On our site you'll find information on the IT services and resources available to students, faculty and staff; IST and campus-wide IT projects and initiatives; and information on our continuous efforts to provide an exceptional IT environment on campus.
Commonly requested services
News
The Cyber Awareness newsletter is live!
The January Issue of the Cyber Awareness Newsletter is now live! Read to stay informed about the latest threats on campus and practical tips to stay secure.
Duo Mobile certificate update
A certificate for Duo, the University’s two-factor authentication (2FA) provider, will be updated by the vendor. This change will require Android and iOS users to update the Duo Mobile app to receive the new certificate.
IST’s 2025 Annual Report captures highlights of the important IT projects and initiatives IST staff have completed for the University community over the past year.
IST is gold certified
IST is a proud participant in the University of Waterloo Green Office Initiative and has recently achieved Gold Certification.