IST service desk
Service desk information East Campus 2 - Foyer helpdesk@uwaterloo.ca
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Policies & Procedures
- Wireless Access Point (AP) approval process
- Rogue Access Point (AP) removal process
- Access Point (AP) classification process
- Wireless Acceptable Use Policy
- Policy 66 - Use of University Resources and Affiliation
- Copyright Act's Notice and Notice Regime
Standards & Statements
- Statement on security of Waterloo Computing and Network Resources
- UWaterloo Computing Related Directives
- Engaging IST services for new buildings and renovations
- (Minimum) Standards for new building construction (PDF)
- Network Device Naming Standard
Guidelines
- Wireless Guidelines
- Guidelines on use of Waterloo Computing and Network Resources
- Telecommunication Room Guidelines
- Telecommunication Room Patching Guidelines
- Network Administration Guidelines
- Communications Infrastructure Guidelines
- Access control Guidelines
- Intrusion detection Guidelines
- Stationary equipment security protection Guidelines
- Video surveillance camera Guidelines