I am pleased to share the work and achievements of Information Systems & Technology in our 2021 Annual Report. The demands and expectations of many IST services continued to increase over the past year as the University community adapted to ongoing changes to work and learning restrictions influenced by COVID-19. The main articles that follow highlight some of the work accomplished to continue to support these distributed, remote environments, as well as enhance the delivery and support of many centrally managed IT services. Additional accomplishments are noted under the Other accomplishments section, while planned initiatives and areas of focus are noted on the Upcoming initiatives page for 2022.
Visit the IST Annual Report site at https://uwaterloo.ca/ist-annual-report.
Bruce Campbell
Chief Information Officer, Information Systems & Technology