Pam Fluttert

Director, Instructional Technologies and Media Services (ITMS)

The ITMS group supports online learning, e-classrooms, video and web conferencing, and multimedia production.

Andrew McAlorum

Director, Client Services

Andrew is the Director of Client Services in Information Systems & Technology, University of Waterloo.

Gregory Smith

Chief Information Officer

Gregory came to the University of Waterloo in 2009 after studying and working at Western University...

Jason Testart

Director, Information Security Services

Jason oversees cybersecurity operations (including incident response), identity and access management, and cybersecurity risk management.

Melissa Conrad

Executive Officer

Melissa has been with the University since 1998 and joined Information Systems & Technology (IST) in 1999...