Who we are
In Information Systems & Technology (IST) we strive to provide effective information systems, technology and services in support of learning, teaching, research and administrative needs.
On our site you'll find information on the IT services and resources available to students, faculty and staff; IST and campus-wide IT projects and initiatives; and information on our continuous efforts to provide an exceptional IT environment on campus.
Commonly requested services
IST NOTICE BOARD
SERVICE NOTES
- Check the status of the campus access control refresh project
- University's entire network core to be updated
SELF-SERVE RESOURCES
IST is gold certified

IST is a proud participant in the University of Waterloo Green Office Initiative and has recently achieved Gold Certification.
News
New unified telephone solution coming to campus
IST is excited to announce the implementation of a unified communication solution that will replace a set of existing legacy telephone solutions.
October is Cybersecurity Awareness month – Learn how to best protect yourself, your data, and our community
This October, IST is working to raise cybersecurity awareness across the University of Waterloo through a coordinated set of activities.
Shaping the future with responsible Generative Artificial Intelligence (GenAI)
TheGenerative AI Enablement Governance committee is pleased to announce the launch of the Generative AI website, a new institutional resource for the use and integration of GenAI across the University’s teaching and learning, research, and administrative environments.