Accounts
- Accounts request form for new accounts and extensions, 48 hours notice
- Have an on-boarding and off-boarding procedure (inform of us arrivals and departures for staff, faculty, and post docs)
Printing
- MFCF will handle access to printers through request tracker (RT)
- Repairs and hardware problems call CSR 519-570-0066
Software
- FileMaker purchased from IST Webstore
- Adobe lisences
- Use campus license for Acrobat Pro (choose School or Company at login)
- Use VIP license from W Store for Creative Cloud and through MFCF for other Adobe products (choose Personal at login)
Equipment moves
- Submit RT
- To be done by MFCF but keep track of who is moving, where and with which computer and to make sure it has the correct network IP
- Equipment moves with the person because they have admin perms on a particular machine
- Automatic with HR status
- Visitors do not get UW email accounts unless needed to access UW resources. e.g. Library
Connect from home with VPN
- Use for network drives and remote connections to windows.math
- Connect to UW-General-Campus
- Use your 8 character WatIAM ID
- Second password is Push or the 6-digit passcode from Duo
File storage – contact MFCF
- Being migrated from S: shared drives to SharePoint for shared files
- Math-SharedDrives for role-based shared files
- math-dept SharePoint sites are for department wide access
- Your manager should let you know which process is being used. MFCF can confirm and give instructions.
- OneDrive for personal storage, but will go away once you leave campus
Staff equipment purchases
- Desktop computers
- New staff and Faculty Admin positions, purchases are the responsibility of the department
- Six-year replacement is on the DOM rollover program, initiated by MFCF
Services for Graduate students
Grad computers (Mac minis)
- Keep track once a term of which grad is using which Mac mini
- Machines should be wiped in-between students
- Work with MFCF to determine yearly budget
- AM and SAS PhD have their own equipment purchase procedure (working with dept and supervisor)
Events and PhD Thesis support
- A request is submitted by MGO
- MFCF will assign a departmental representative to create the Team and coordinate the event with the committee members
- MFCF on hand for technical trouble-shooting only
- Equipment should be borrowed through ITMS
Grad orientation sessions
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- To be held early each Fall term
- Sent out to each department for reference