MFCF services for staff
Time requirements for MFCF service:
https://uwaterloo.ca/math-faculty-computing-facility/time-requirements-mfcf-service
List of services
Accounts
- Accounts request form for new accounts and extensions, 48 hours notice
- Have an on-boarding and off-boarding procedure (inform of us arrivals and departures for staff, faculty, grads and post docs)
- Automatic with HR status
- Visitors do not get UW email accounts
Printing
- MFCF will handle access to printers through request tracker (RT)
- Repairs and hardware problems call CSR 519-570-0066
Connect from home with VPN
- Shared drives and remote connections to windows.math
Mac minis
- Keep track once a term of which grad is using which Mac mini
- Work with MFCF to determine yearly budget
Equipment moves
- Submit RT
- To be done by MFCF but keep track of who is moving, where and with which computer
- Equipment moves with the person because they have admin perms on a particular machine
File storage – contact MFCF
- Being migrated from S: shared drives to SharePoint for shared files
- Math-SharedDrives for role-based shared files
- math-dept SharePoint sites are for department wide access-
- Your manager should let you know which process is being used. MFCF can confirm and give instructions.
- OneDrive for personal storage, but will goes away once you leave campus
Events and PhD Thesis support
- RT is submitted by MGO, MFCF will assign a dept rep to create the Teams and coordinate the event with the committee members
- MFCF on hands for technical trouble-shooting only
- Equipment should be borrowed through ITMS
Grad orientation sessions
- To be held early each Fall term
- https://uwaterloo.ca/math-faculty-computing-facility/services/audience/25
Equipment rollover
- New staff and Faculty Admin positions, purchases are the responsibility of the department
- Six-year replacement is on the DOM rollover program, initiated by MFCF
Adobe licenses
- Use campus license for Acrobat Pro (choose School or Company at login)
- Use VIP license from W Store for Creative Cloud and through MFCF for other Adobe products (choose Personal at login)
Anything else: RT https://rt.uwaterloo.ca/SelfService/Forms/MFCF/