Looking for direct support? Create your Computer Support or Studio Portal request ticket
Welcome to the IT Support Hub of the Department of Mechanical and Mechatronics Engineering, your go-to resource for all tech-related queries. Our dedicated in-house team, stationed in Engineering 2 (E2), rooms 2354A-E, is committed to serving the IT needs of our faculty, staff, and graduate students.
Discover a wealth of information at your fingertips on this site, ranging from quick fixes like ...
Printer installations, Eduroam connection ,managing your Nexus account and updating passwords.
Explore easy-to-follow guides on utilizing: OneDrive,Office 365 products,Data storage solutions, ensuring digital security. efficient methods for transferring large files.
We’re here to ensure your IT experience is smooth and hassle-free!"
News
New Emergency Notification System
On October 1, 2024, we will retire the WatSAFE app and replace it with the Regroup Mobile app. This change is part of a new, integrated Emergency Notification System (ENS) which will be fully implemented by October 1, 2024.
New version of Microsoft Teams to be enabled – February 20
New version of Microsoft Teams will be enabled for University of Waterloo clients
Changes to Duo two-factor authentication (2FA) user interface - November 29, 2023
The current Duo 2FA prompt screen and user interface will be updated, resulting in a new look and feel.
Desktop, printers and portable services
Information related with desktop and portable devices support
Information related to the ways that you can protect yourself against threats that make you vulnerable from cyber attacks
