![service desk cartoon image](/mechanical-mechatronics-engineering-information-technology/sites/default/files/uploads/images/service_desk.png)
Looking for direct support? Create your Computer Support or Studio Portal request ticket
Welcome to the IT Support Hub of the Department of Mechanical and Mechatronics Engineering, your go-to resource for all tech-related queries. Our dedicated in-house team, stationed in Engineering 2 (E2), rooms 2354A-E, is committed to serving the IT needs of our faculty, staff, and graduate students.
Discover a wealth of information at your fingertips on this site, ranging from quick fixes like ...
- Printer installations
- Eduroam connection,
- Managing your Nexus account and updating passwords.
- Explore easy-to-follow guides on utilizing
- OneDrive
- Office 365 products
- Data storage solutions,
- Ensuring digital security.
- Efficient methods for transferring large files.
We’re here to ensure your IT experience is smooth and hassle-free!"
News
Important: Action required to correct/prevent auto-deletion of M365 email accounts
‘Mail Routing Address’ field in WatIAM will no longer permit adding a non-UWaterloo email address (e.g., Gmail) or changing it to be empty.
Teams Classic is being retired
Classic Teams will be retired by Microsoft on May 31, 2024.
Duo two-factor authentication (2FA) service will be required when logging in to Microsoft 365 – April 2
Duo Factor Authentication to be required for all users signing in to Microsoft 365 Apps
![desktop and portable icon](/mechanical-mechatronics-engineering-information-technology/sites/default/files/uploads/images/desktop_portable_icon_200x200.png)
Desktop, printers and portable services
Information related with desktop and portable devices support