
Looking for direct support? Create your Computer Support or Studio Portal request ticket
Welcome to the IT Support Hub of the Department of Mechanical and Mechatronics Engineering, your go-to resource for all tech-related queries. Our dedicated in-house team, stationed in Engineering 2 (E2), rooms 2354A-E, is committed to serving the IT needs of our faculty, staff, and graduate students.
Discover a wealth of information at your fingertips on this site, ranging from quick fixes like ...
Printer installations, Eduroam connection ,managing your Nexus account and updating passwords.
Explore easy-to-follow guides on utilizing: OneDrive,Office 365 products,Data storage solutions, ensuring digital security. efficient methods for transferring large files.
We’re here to ensure your IT experience is smooth and hassle-free!"
News
2025 LabVIEW licences expiring March 31, 2026
LabVIEW licenses purchased in 2025 will expire on March 31, 2026
Changes to Sharepoint/Teams site inactivity and site onwer policy
Two important changes are now in effect for SharePoint and Microsoft Teams site management at UWaterloo:
1. Shorter Inactivity Window Site owners will now receive email notifications when no activity is detected on their SharePoint site for 6 months (reduced from 14 months). These monthly reminders come from noreplySharePoint@uwaterloo.ca and prompt owners to decide whether to keep or delete the site.
2. Two-Owner Minimum Required All SharePoint/Teams sites must now have at least two active site owners. Sites that don't meet this requirement will receive an email notification. Site owners are asked to add a second owner as soon as possible.
Print-to-PDF Re-Enabled in Outlook with Automatic Sensitivity Labelling
IST is turning Print-to-PDF back on in Outlook—but there’s a catch. Every PDF you make this way will now be auto-labelled “Confidential.”
Rolling out:
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June 3 @ 11 PM – Academic Support Vanguard group
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June 6 @ 11 PM – All Academic Support groups
What to do:
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After saving your PDF, adjust the sensitivity label if needed.
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You may need to restart Outlook
Desktop, printers and portable services
Information related with desktop and portable devices support

