In mid-November, the Huron County Culture Change Coalition (CCC) met to continue the data analysis process in the Discovery phase of the culture change process.
The Huron County CCC is made up of members from various community groups and is not linked to a single Long Term Care (LTC) facility. These community groups are oriented towards providing care for individuals living with dementia in their home.
How we read the data?
During our meeting, the group focused on analyzing data collected from staff from various agencies in Huron County. The group worked to read the narratives and responses to survey data in relation to determining what the data said about the ideal care experience for family, staff and client experiences. They also worked to look at what is happening when things are working well and people are happy in the data. These methods are in line with the methods of appreciative inquiry.
The group looks at data from collected from multiple sources, including family partners in care, individuals living with dementia and staff and care providers from multiple organizations. Each time they assess data, they consider what the data is telling them in relation to these same groups. This is reflective of the focus on relationship centered care.
Focus on Relationship-Centred Care
Relationship centered care understands that the well being of everyone in the care experience, persons living with dementia, their family partners in care, as well as staff at all levels, must be taken into account in order to provide ideal care experiences.
Lessons Learned and Re-affirmed
At the end of the meeting, the group collaborated to see what lessons have been learned from the meetings thus far. Of note was that as we have moved through the data collection and analysis process, there are important similarities in the data that comes from family partners in care, staff and individuals living with dementia. This is interpreted as a positive sign. Further, the group re-affirmed to themselves that Huron County is unique, with unique challenges related to the provision of care, but the care that is offered is commendable and respected by those who are involved.
The group recognized from the data that staff is understood to be dedicated and caring, and re-affirmed their commitment to bring the results of their analysis back to staff and others who participated in the data collection process as a sign of respect.
Thursday, November 29, 2012