The Yee Hong CCC, based in Markham Ontario, held their final CCC meeting of 2012 this past week.
At the meeting, team members shared stories collected since our last meeting-focusing on learning skills of appreciative and positive inquiry. Staff members focused on moments in their care practice with residents, or in cooperation with other staff members in which they had felt they has strongly positively been affected or affected the care experiences for residents. In learning to appreciate these moments, large and small, the group is setting the stage for the next phase of the Appreciative Inquiry process, Discovery phase.
The group finished the meeting feeling a renewed sense of purpose for this process, and reinforcing to themselves that, among other things, the level of teamwork, family partner in care, and resident satisfaction in care and communication at Yee Hong is exceptionally high and a source of pride for CCC members.
After the meeting, the group joined the rest of the Yee Hong staff for a holiday celebration including games, karaoke, wonderful food and recognition both of Yee Hong's 10th anniversary and the Partnerships in Dementia Care Alliance's 1 year collaboration with Yee Hong.
The CCC is looking forward to more progress and celebrations in the new year!
Tuesday, December 11, 2012