- Continued monthly Culture Change Coalition meetings with Bloomington Cove Specialty Care and South West Community Care Access Centre/Saint Elizabeth Health Care
- Establishment of Culture Change Coalitions at Yee Hong Centre for Geriatric Care and The Village of Wentworth Heights
- Piloting of our CARE Profiles tool that measures the care experience of residents, family members, and staff in long-term care and community settings across Ontario
- Launching the PiDC Alliance website
- Beginning to draft the Culture Change toolkit