519-888-4567 x42268
Location: 
NH 1020

The Centre is a student service unit built to enrich the student experience with a student-focused approach to services. 

The Centre combines the front-line services of Graduate Studies and Postdoctoral Affairs (GSPA), Student Financial Services (SFS), the Registrar’s Office (RO), including Student Awards & Financial Aid (SAFA), and WatCard. Some services of other units, such as Student Success Office (SSO), and Service Canada have also been incorporated.

Group(s): 
Student Service Centre
519-888-4567 ext.40158
Location: 
EC2

Portfolio: Faculties of Health and Science


All HEALTH inquiries go to health.admission@uwaterloo.ca

All SCIENCE, PHARM, CAP & OPTOM inquiries go to sci.admission@uwaterloo.ca

Group(s): 
Admissions
519-888-4567 x40361
Location: 
EC2
Group(s): 
Systems
519-888-4567 ext.40558
Location: 
EC2
Group(s): 
Marketing and Undergraduate Recruitment
1-250-549-8193
Location: 
Off-Campus
Group(s): 
Marketing and Undergraduate Recruitment
519-888-4567 ext.48698
Location: 
EC2
Group(s): 
Marketing and Undergraduate Recruitment
519-888-4567 x42266
Location: 
EC2
Group(s): 
Systems
519-888-4567 ext.47145
Location: 
EC2
Group(s): 
Marketing and Undergraduate Recruitment
519-888-4567 ext.47391
Location: 
EC2
Group(s): 
Admissions
519-888-4567 ext.43164
Location: 
EC2
Group(s): 
Records→Records
519 888 4567 ext.42800
Location: 
NH
Group(s): 
Student Awards and Financial Aid
519-888-4567 ext.43177
Location: 
EC2

Portfolio: Faculty of Arts and Environment


All ARTS inquiries go to arts.admission@uwaterloo.ca

All ENV inquiries go to env.admission@uwaterloo.ca

Group(s): 
Admissions
519-888-4567 ext.40008
Location: 
EC2
Group(s): 
Records→Scheduling and Examinations
519-888-4567 ext.40809
Location: 
EC2
Group(s): 
Marketing and Undergraduate Recruitment
519-888-4567 ext.40210
Location: 
EC2

Portfolio: Faculty of Mathematics


All MATH inquiries go to math.admission@uwaterloo.ca

Group(s): 
Admissions
519-888-4567 ext.47134
Location: 
EC2

Portfolio: School of Accounting and Finance (AFM) and Faculty of Arts including PT Studies.


All ARTS inquires go to arts.admission@uwaterloo.ca

Post-Degree, Non-Degree, Arts/Science 3G or 4G programs, PT REC go to applicant.help@uwaterloo.ca

Group(s): 
Admissions
519-888-4567 x41233
Location: 
NH
Group(s): 
Student Awards and Financial Aid
519-888-4567 ext.43085
Location: 
EC2
Group(s): 
Systems
519-888-4567 x46046
Location: 
EC2
Group(s): 
Systems
519-888-4567 x40356
Location: 
EC2
Group(s): 
Systems
519-888-4567 x46045
Location: 
EC2
Group(s): 
Systems
519-888-4567 ext.47397
Location: 
EC2
Group(s): 
Admissions
519-888-4567 x47183
Location: 
EC2
Group(s): 
Systems
519-888-4567 ext.40339
Location: 
EC2
Group(s): 
Records→Calendar and Communications, Records, Scheduling and Examinations
519-888-4567 ext.40157
Location: 
EC2
Group(s): 
Marketing and Undergraduate Recruitment
519-888-4567 ext.40912
Location: 
EC2
Group(s): 
Records→Scheduling and Examinations
519-888-4567 ext.40337
Location: 
EC2

Portfolio: Faculty of Mathematics


All MATH inquiries go to math.admission@uwaterloo.ca

Group(s): 
Admissions
519-888-4567 ext.43218
Location: 
EC2
Group(s): 
Marketing and Undergraduate Recruitment
519-888-4567 x46042
Location: 
NH

Responsibilities:

  • International experience awards
  • President’s Upper-Year Awards
  • Non-faculty specific undergraduate merit-based awards
  • Athletic excellence awards
  • Schulich Leaders Scholarship program
  • Award reporting
  • Award budgets
  • Award publication updates
Group(s): 
Student Awards and Financial Aid
519-888-4567 ext.46603
Location: 
EC2
Group(s): 
Systems
519-888-4567 ext.41817
Location: 
EC2

Portfolio: Faculties of Engineering, Arts and Environment


All ENG inquires go to engineering.admission@uwaterloo.ca

All ARTS inquires go to arts.admission@uwaterloo.ca

All ENV inquiries go to env.admission@uwaterloo.ca

Group(s): 
Admissions
519-888-4567 ext.48619
Location: 
EC2

Responsibilities include:

  • Creates the graduate and undergraduate schedule of classes.

  • Trains and supports the departmental scheduling representatives.

  • Books Registrar-managed rooms for academic events (midterms, extra class time, etc.).

  • Is a resource and support member of the Provost's Advisory Committee on Timetabling (PACT).

  • Co-ordinates the printing of scheduled and administered final examinations.

  • Books the Registrar-managed rooms for graduate final exams.

Group(s): 
Records→Scheduling and Examinations
Location: 
EC2
Group(s): 
Systems
519-888-4567 ext.42075
Location: 
EC2
Group(s): 
Systems
519-888-4567 ext.41546
Location: 
EC2
Group(s): 
Records→Records
519-888-4567 ext.43616
Location: 
EC2

Portfolio: Faculty of Engineering


All ENG inquires go to engineering.admission@uwaterloo.ca

Group(s): 
Admissions
519-888-4567 ext.40085
Location: 
EC2
Group(s): 
Admissions
519-888-4567 ext.40348
Location: 
NH
Group(s): 
Student Awards and Financial Aid
519-888-4567 ext.42169
Location: 
EC2
Group(s): 
Marketing and Undergraduate Recruitment
519-888-4567 ext.41061
Location: 
EC2
Group(s): 
Records→Scheduling and Examinations
519-888-4567 ext.43617
Location: 
NH
Group(s): 
Records→Records
519-888-4567 x45996
Location: 
EC2
Group(s): 
Systems
519-888-4567 x42582
Location: 
NH

Responsibilities:

  • UG scholarships for Faculties of Arts, Mathematics and Science
  • Faculty-specific award reporting
  • Faculty-specific award budgets
  • Faculty-specific award inquiries
Group(s): 
Student Awards and Financial Aid
519-888-4567 ext.43093
Location: 
EC2
Group(s): 
Records→Records
519-888-4567 ext.42586
Location: 
EC2
Group(s): 
Marketing and Undergraduate Recruitment
519-888-4567 ext.43507
Location: 
EC2
Group(s): 
Records→Records
519-888-4567 x47082
Location: 
EC2
Group(s): 
Systems
519-888-4567 ext.43092
Location: 
EC2
Group(s): 
Records→Records
519-888-4567 ext.43166
Location: 
EC2
Group(s): 
Records→Records
519-888-4567
Location: 
EC2
Group(s): 
Marketing and Undergraduate Recruitment
519-888-4567 ext.40309
Location: 
EC2
Group(s): 
Marketing and Undergraduate Recruitment
519-888-4567 x41287
Location: 
NH

Responsibilities:

  • General Ontario Student Assistance Program (OSAP) and out-of-province inquiries
  • Evaluate and authorize OSAP reviews/appeals
  • Process change, update and withdrawal requests to OSAP applications
Group(s): 
Student Awards and Financial Aid
519-888-4567 ext.42265
Location: 
EC2
Group(s): 
Admissions
519-888-4567 ext.42838
Location: 
EC2
Group(s): 
Records→Calendar and Communications
519-888-4567 x41295
Location: 
NH
Group(s): 
Student Awards and Financial Aid
519-888-4567 ext.40991
Location: 
EC2
Group(s): 
Marketing and Undergraduate Recruitment
519-888-4567 x46039
Location: 
NH

Responsibilities:

  • Policy & procedural inquiries
  • Student administration
  • Financial aid issues
  • Ontario Student Assistance Program (OSAP) appeals
  • uWaterloo & government bursary programs
  • Emergency loans
  • Student financial aid counselling appointments
Group(s): 
Student Awards and Financial Aid
519-888-4567 ext.45494
Location: 
EC2
Group(s): 
Marketing and Undergraduate Recruitment
519-888-4567 ext.42263
Location: 
EC2

The Registrar is the senior department head responsible for the management of the Office of the Registrar. These responsibilities include:

  • developing and maintaining an organizational structure that reflects the university’s culture and supports its mission
  • making the case for adequate levels of budget support
  • effectively managing and controlling resources allocated to the Office
  • providing effective administrative support systems
  • providing effective overall direction and leadership to staff, including enlightened change management
  • ensuring fair performance evaluation and providing job-related training and encouragement of staff participation in personal and professional development on an on-going basis

Current Student Inquiries (transcript requests, request for proof of enrolment, Quest updates including citizenship changes)

  • Please contact The Centre at askthecentre@uwaterloo.ca

Admissions Application Inquiries:

  • Please contact myapplication@uwaterloo.ca
Group(s): 
Administration
519-888-4567 ext.40464
Location: 
EC2

Portfolio: Faculties of Arts and Environment


All ARTS inquires go to arts.admission@uwaterloo.ca

All ENV inquiries go to env.admission@uwaterloo.ca

Post-Degree, Non-Degree, Arts/Science 3G or 4G programs, PT REC go to applicant.help@uwaterloo.ca

Group(s): 
Admissions
519-888-4567 x48123
Location: 
EC2
Group(s): 
Systems
519-888-4567 ext.41696
Location: 
EC2
Group(s): 
Marketing and Undergraduate Recruitment
519-888-4567 ext.46636
Location: 
EC2

Portfolio: Faculty of Mathematics


All MATH inquiries go to math.admission@uwaterloo.ca

Group(s): 
Admissions
519-888-4567 ext.42264
Location: 
EC2

Providing support for staff with the following:

  • Human Resources and Payroll Administration
  • Financial Management and Oversight
  • Administrative and Operations Leadership
  • Assistance to the Registrar

Current Student Inquiries - Please contact The Centre:

  • askthecentre@uwaterloo.ca

Admissions Application Inquiries:

  • myapplication@uwaterloo.ca
Group(s): 
Administration
519-888-4567 ext.42074
Location: 
EC2

Providing support for staff with the following:

  • Administrative Services
  • Event Support
  • Onboarding Support
  • Procedure Maintenance and Office Communications
  •  Scanning Services (Lead Trainer)

Requests for Internal Staff:

  • roadmin@uwaterloo.ca 

Current Student Inquiries - Please contact The Centre:

  • askthecentre@uwaterloo.ca

Admissions Application Inquiries:

  • myapplication@uwaterloo.ca
Group(s): 
Administration
519-888-4567 x41371
Location: 
NH
Group(s): 
Student Awards and Financial Aid
519-888-4567 x42761
Location: 
EC2

Responsibilities:

  • Internal & Government system & policy specialist
  • Procedure maintenance
  • Data Analysis & Integrity
  • Communications
  • System support, upgrade, and testing
Group(s): 
Systems
519-888-4567 ext.40136
Location: 
EC2
Group(s): 
Marketing and Undergraduate Recruitment
519-888-4567 ext.40801
Location: 
EC2

For tech support: IST Jira Help Portal

Responsibilities:

Tech support
Telephone services support
Tech and software purchases

Group(s): 
Administration
519-888-4567 ext. 47805
Location: 
EC2
Group(s): 
Marketing and Undergraduate Recruitment
519-888-4567 ext.47398
Location: 
EC2

Portfolio: Faculties of Health and Science


All HEALTH inquiries go to health.admission@uwaterloo.ca

All SCIENCE, PHARM, CAP & OPTOM inquiries go to sci.admission@uwaterloo.ca

Group(s): 
Admissions
519-888-4567 x47390
Location: 
EC2
Group(s): 
Systems
519-888-4567 x47956
Location: 
EC2 4121
Group(s): 
Systems
519-888-4567 ext.40293
Location: 
EC2

Portfolio: Faculties of Health and Science


All HEALTH inquiries go to health.admission@uwaterloo.ca

All SCIENCE, PHARM, CAP & OPTOM inquiries go to sci.admission@uwaterloo.ca

Group(s): 
Admissions
519-888-4567 ext.47952
Location: 
EC2
Group(s): 
Marketing and Undergraduate Recruitment
519-888-4567 ext.45022
Location: 
EC2
Group(s): 
Records→Records
519-888-4567 ext.41286
Location: 
NH
Group(s): 
Student Awards and Financial Aid
519-888-4567 ext.46483
Location: 
EC2
Group(s): 
Records→Records
519-888-4567 x42259
Location: 
PAS
Group(s): 
Marketing and Undergraduate Recruitment
519-888-4567 ext.43052
Location: 
EC2
Group(s): 
Records→Calendar and Communications
519-888-4567 ext.43165
Location: 
EC2
Group(s): 
Records→Records
519-888-4567 ext.46036
Location: 
EC2
Group(s): 
Marketing and Undergraduate Recruitment
519-888-4567 ext.41818
Location: 
EC2
Group(s): 
Records→Records
519-888-4567 ext.48656
Location: 
EC2
Group(s): 
Marketing and Undergraduate Recruitment
519-888-4567 ext.47588
Location: 
EC2
Group(s): 
Marketing and Undergraduate Recruitment
519-888-4567 ext.41091
Location: 
EC2

Providing support for staff with the following:

  • Administrative Services
  • Event Support
  • Onboarding Support
  • Procedure Maintenance and Office Communications
  •  Scanning Services

Requests for Internal Staff:

  • roadmin@uwaterloo.ca 

Current Student Inquiries - Please contact The Centre:

  • askthecentre@uwaterloo.ca

Admissions Application Inquiries:

  • myapplication@uwaterloo.ca
Group(s): 
Administration
519-888-4567 ext.45086
Location: 
EC2
Group(s): 
Admissions
519-888-4567 ext.45716
Location: 
EC2
Group(s): 
Marketing and Undergraduate Recruitment
519-888-4567
Location: 
NH
Group(s): 
Student Awards and Financial Aid
519-888-4567 ext.40363
Location: 
EC2
Group(s): 
Records→Records
519-888-4567 ext.40212
Location: 
EC2
Group(s): 
Records→Records
519-888-4567 ext.42104
Location: 
EC2
Group(s): 
Records→Records
519-888-4567 x47439
Location: 
EC2

Responsibilities:

  • Financial Aid Functional Lead, Student Information Systems Project
  • Financial aid business process & workflow management
  • Financial aid security management
  • Internal and government system upgrades and enhancements
Group(s): 
Systems
519-888-4567 ext.46972
Location: 
EC2

Portfolio: School of Architecture and Faculty of Engineering


All ENG inquires go to engineering.admission@uwaterloo.ca

Group(s): 
Admissions
519-888-4567 x40702
Location: 
EC2
Group(s): 
Systems
519-888-4567 ext.47053
Location: 
EC2
Group(s): 
Admissions
519-888-4567 ext.40220
Location: 
EC2
Group(s): 
Admissions
519-888-4567 ext.46479
Location: 
EC2
Group(s): 
Admissions
519-888-4567 ext.41104
Location: 
EC2

Responsibilities:

  • Represents the interests and policies of the Calendar and Communications
  • Associate Editor, Undergraduate Calendar
  • Calendar User Guides and training
  • Websites:
    • Registrar's Office
    • Convocation
    • Quest
    • Scheduling, Timetabling, and Examination Project (STEP)
    • Undergraduate Studies Forms
  • Records communications (mass emails)
  • Forms
  • Convocation support team member
Group(s): 
Records→Calendar and Communications
519-888-4567 ext.42743
Location: 
EC2

Responsibilities include:

  • Creates the graduate and undergraduate schedule of classes.

  • Trains and supports the departmental scheduling representatives.

  • Books the Registrar-managed rooms (midterms, extra class time, etc.).

  • Handles and manages the inventory of Registrar-managed classrooms.

  • Co-ordinates the maintenance of Registrar-managed classrooms.

  • Books Registrar-managed rooms for graduate final exams.

Group(s): 
Records→Scheduling and Examinations
519-888-4567 ext.42335
Location: 
EC2

Portfolio: School of Architecture and Faculty of Engineering


All ENG inquires go to engineering.admission@uwaterloo.ca

Group(s): 
Admissions
519-888-4567 x47447
Location: 
NH

Responsibilities:

  • General Ontario Student Assistance Program (OSAP) and out-of-province inquiries
  • Evaluate and authorize OSAP reviews/appeals
  • Process change, update and withdrawal requests to OSAP applications
Group(s): 
Student Awards and Financial Aid
519-888-4567 ext.43517
Location: 
EC2
Group(s): 
Records→Records
519-888-4567 ext.40081
Location: 
EC2
Group(s): 
Marketing and Undergraduate Recruitment
519-888-4567 ext.45308
Location: 
EC2
Group(s): 
Admissions
519-888-4567 ext.40340
Location: 
EC2
Group(s): 
Records→Records
519-888-4567 x43918
Location: 
NH
Responsibilities:
  • UG scholarships for Faculties of Health, Engineering and Environment
  • Faculty specific award reporting
  • Faculty specific award budgets
  • Faculty specific award inquiries
Group(s): 
Student Awards and Financial Aid
519-888-4567 ext.43452
Location: 
EC2

Providing support for staff with the following:

  • Financial Administration
  • Financial Planning Support for Managers

Requests for Internal Staff:

  • roadmin@uwaterloo.ca 

Current Student Inquiries - Please contact The Centre:

  • askthecentre@uwaterloo.ca

Admissions Application Inquiries:

  • myapplication@uwaterloo.ca
Group(s): 
Administration
519-888-4567 ext.41504
Location: 
EV1 338
Group(s): 
Marketing and Undergraduate Recruitment
519-888-4567 ext.43094
Location: 
EC2

Portfolio: Faculties of Health, Science, and Mathematics


All HEALTH inquiries go to health.admission@uwaterloo.ca

All SCIENCE, PHARM, CAP & OPTOM inquiries go to sci.admission@uwaterloo.ca

All MATH inquiries go to math.admission@uwaterloo.ca

Group(s): 
Admissions
519-888-4567 ext.45115
Location: 
EC2
Group(s): 
Marketing and Undergraduate Recruitment
519-888-4567 ext.47569
Location: 
EC2
Group(s): 
Marketing and Undergraduate Recruitment
519-888-4567 x46031
Location: 
NH

Responsibilities:

  • Bursary programs (UWaterloo and government)
  • Emergency loans
  • Financial aid issues and counselling
  • Ontario Student Assistance Program (OSAP) appeals and satisfactory academic progress inquiries
  • Sallie Mae loans (United States)
  • SAFA administration
  • SAFA policy & procedural inquiries
  • SAFA Publications
Group(s): 
Student Awards and Financial Aid
519-888-4567 ext.47573
Location: 
EC2
Group(s): 
Marketing and Undergraduate Recruitment
519-888-4567 ext.41768
Location: 
EC2
Group(s): 
Admissions
519-888-4567 ext.40480
Location: 
NH
Group(s): 
Student Awards and Financial Aid
519-888-4567 ext.40474
Location: 
EC2
Group(s): 
Marketing and Undergraduate Recruitment
519-888-4567 ext.40914
Location: 
EC2
Group(s): 
Records→Records
519-888-4567 x40413
Location: 
SCH
Group(s): 
Marketing and Undergraduate Recruitment
519-888-4567 ext.47396
Location: 
EC2

Portfolio: School of Pharmacy and Faculties of Health and Science


All SCIENCE, PHARM, CAP & OPTOM inquiries go to sci.admission@uwaterloo.ca

All HEALTH inquiries go to health.admission@uwaterloo.ca

Group(s): 
Admissions
519-888-4567 x41062
Location: 
EC2
Group(s): 
Systems
519-888-4567 x 47483
Location: 
EC2
Group(s): 
Systems
519-888-4567 ext.40547
Location: 
EC2

Portfolio: Faculty of Engineering


All ENG inquires go to engineering.admission@uwaterloo.ca

Group(s): 
Admissions
519-888-4567 x40441
Location: 
NH
Group(s): 
Student Awards and Financial Aid
519-888-4567 ext.41767
Location: 
EC2
Group(s): 
Admissions
519-888-4567 ext.40336
Location: 
EC2
Group(s): 
Admissions
519-888-4567 ext.40018
Location: 
EC2

Portfolio: Faculties of Health and Science


All HEALTH inquiries go to health.admission@uwaterloo.ca

All SCIENCE, PHARM, CAP & OPTOM inquiries go to sci.admission@uwaterloo.ca

Group(s): 
Admissions
519-888-4567 ext.47143
Location: 
BMH
Group(s): 
Marketing and Undergraduate Recruitment
519-888-4567 x40391
Location: 
EC2
Group(s): 
Systems
519-888-4567 x40008
Location: 
EC2
Group(s): 
Records→Scheduling and Examinations