Students should check in with The Centre on the first floor.
Student Inquiries
The Centre is a student service unit built to enrich the student experience with a student-focused approach to services.
The Centre combines the front-line services of Graduate Studies and Postdoctoral Affairs (GSPA), Student Financial Services (SFS), the Registrar’s Office (RO), including Student Awards & Financial Aid (SAFA), and WatCard. Some services of other units, such as Student Success Office (SSO), and Service Canada have also been incorporated.
Mohammed Al-Zubaidy
Mark Allinson
Portfolio: Faculties of Health and Science
All HEALTH inquiries go to health.admission@uwaterloo.ca
All SCIENCE, PHARM, CAP & OPTOM inquiries go to sci.admission@uwaterloo.ca
Qudsia Alvi
Heather Ansell
Akua Asare-Anim
Libby Askin
Karuna Ausman
Brian Bailey
Anuja Bajaj
Jody Berringer
Tatum Bizony
Linda Bloos
Cristina Boboc
Laura Briston
Mat Brown
Portfolio: School of Accounting and Finance (AFM) and Faculty of Arts including PT Studies.
All ARTS inquires go to arts.admission@uwaterloo.ca
Post-Degree, Non-Degree, Arts/Science 3G or 4G programs, PT REC go to applicant.help@uwaterloo.ca
Brianne Brown
Amy Brown
Natalia Cadilha
Lindsay Campbell
Evan Chang
Dorothy Chapman
Diane Chiasson
Soraya Cieplicki
Jennifer Coghlin
Alexis Condotta
Jennifer Crane
Tyler Currie
Alexandre DeGagne
Brenda Denomme
Responsibilities:
- International experience awards
- President’s Upper-Year Awards
- Non-faculty specific undergraduate merit-based awards
- Athletic excellence awards
- Schulich Leaders Scholarship program
- Award reporting
- Award budgets
- Award publication updates
Hannah Ellingham
Amy Ernest
Portfolio: Faculty of Engineering, Faculty of Arts and Faculty of Environment
All ENG inquires go to engineering.admission@uwaterloo.ca
All ARTS inquires go to arts.admission@uwaterloo.ca
All ENV inquiries go to env.admission@uwaterloo.ca
Annette Ertel
Responsibilities include:
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Creates the graduate and undergraduate schedule of classes.
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Trains and supports the departmental scheduling representatives.
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Books Registrar-managed rooms for academic events (midterms, extra class time, etc.).
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Is a resource and support member of the Provost's Advisory Committee on Timetabling (PACT).
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Co-ordinates the printing of scheduled and administered final examinations.
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Books the Registrar-managed rooms for graduate final exams.
Melissa Fehrenbach
Lindsay Fisk
Holly Forsyth
Lorena Foster
Chantel Franklin
Elysia Gallinaro
Edd Gent
Portfolio: Faculties of Arts and Environment
All ARTS inquires go to arts.admission@uwaterloo.ca
All ENV inquiries go to env.admission@uwaterloo.ca
Post-Degree, Non-Degree, Arts/Science 3 Year General or 4 Year General programs, PT REC go to applicant.help@uwaterloo.ca
Taha Gilani
Michelle Gilbert
Responsibilities:
- UG scholarships for Faculties of Arts, Mathematics and Science
- Faculty-specific award reporting
- Faculty-specific award budgets
- Faculty-specific award inquiries
Kathy Giles
Laura Gordon
Andrea Graystone
Kelly Greatrex
Nilay Guler
Rita Hadaya
Vanessa Hall
Laurie Hanley
Enamul Haque
Valerie Herteis
Wanda Hunt
Responsibilities:
- General Ontario Student Assistance Program (OSAP) and out-of-province inquiries
- Evaluate and authorize OSAP reviews/appeals
- Process change, update and withdrawal requests to OSAP applications
Andre Jardin
Danielle Jeanneault
Mary Lou Jensen
Rhea Johnson
Maureen Jones
Responsibilities:
- Policy & procedural inquiries
- Student administration
- Financial aid issues
- Ontario Student Assistance Program (OSAP) appeals
- uWaterloo & government bursary programs
- Emergency loans
- Student financial aid counselling appointments
Amilyn Kebezes
Cathy Newell Kelly
The Registrar is the senior department head responsible for the management of the Office of the Registrar. These responsibilities include:
- developing and maintaining an organizational structure that reflects the university’s culture and supports its mission
- making the case for adequate levels of budget support
- effectively managing and controlling resources allocated to the Office
- providing effective administrative support systems
- providing effective overall direction and leadership to staff, including enlightened change management
- ensuring fair performance evaluation and providing job-related training and encouragement of staff participation in personal and professional development on an on-going basis
Current Student Inquiries (transcript requests, request for proof of enrolment, Quest updates including citizenship changes)
- Please contact The Centre at askthecentre@uwaterloo.ca
Admissions Application Inquiries:
- Please contact myapplication@uwaterloo.ca
Tom Kelly
For tech support: IST Jira Help Portal
Responsibilities:
- Tech support
- Telephone services support
- Tech and software purchases
Sabrina Kha
Sherry Kihut
Emilia Klassen
Michael Klein
Debbie Knepper
Providing support for staff with the following:
- Human Resources and Payroll Administration
- Financial Management and Oversight
- Administrative and Operations Leadership
- Assistance to the Registrar
Requests for Internal Staff:
- roadmin@uwaterloo.ca
Current Student Inquiries - Please contact The Centre:
- askthecentre@uwaterloo.ca
Admissions Application Inquiries:
- myapplication@uwaterloo.ca
Dyanne Kuhlmann
Alice Law
Responsibilities:
- Internal & Government system & policy specialist
- Procedure maintenance
- Data Analysis & Integrity
- Communications
- System support, upgrade, and testing
Kristin Leis
Kerri-Lee Lewis
Responsibilities:
- Bursary for Students with Disabilities
- UWaterloo Work-Study Program
- Part-Time OSAP
- UWaterloo Part-Time Bursaries
Lindy Loughran
Roula Machoun
Portfolio: Faculties of Health and Science
All HEALTH inquiries go to health.admission@uwaterloo.ca
All SCIENCE, PHARM, CAP & OPTOM inquiries go to sci.admission@uwaterloo.ca
Jennifer Mackie
Stacey Mahoney
Ashley McCarthy
Colin McCrea
Tracey McKee
Deanna McLaren
Amy Meredith
Meghan Miceli
Matthew Morgan
Teresa Morrow
Angie Muir
Tony Munro
Alecz Nieboer
Sara Nurse
Providing support for staff with the following:
- Administrative Services
- Event Support
- Onboarding Support
- Procedure Maintenance and Office Communications
- Scanning Services
Requests for Internal Staff:
- roadmin@uwaterloo.ca
Current Student Inquiries - Please contact The Centre:
- askthecentre@uwaterloo.ca
Admissions Application Inquiries:
- myapplication@uwaterloo.ca
Tina Obediah
Responsibilities:
- Financial Aid Functional Lead, Student Information Systems Project
- Financial aid business process & workflow management
- Financial aid security management
- Internal and government system upgrades and enhancements
Irem Osmanoglu
Portfolio: Faculties of Arts and Environment
All ARTS inquires go to arts.admission@uwaterloo.ca
All ENV inquiries go to env.admission@uwaterloo.ca
Post-Degree, Non-Degree, Arts/Science 3G or 4G programs, PT REC go to applicant.help@uwaterloo.ca
Jasmine Ouellette
Portfolio: School of Architecture and Faculty of Engineering
All ENG inquires go to engineering.admission@uwaterloo.ca
Christina Pace
Jessica Parris
Akila Patel
Meesha Paul
Julie Pocock
Madi Polanic
Responsibilities:
- Represents the interests and policies of the Calendar and Communications
- Associate Editor, Undergraduate Calendar
- Calendar User Guides and training
- Websites:
- Registrar's Office
- Convocation
- Quest
- Scheduling, Timetabling, and Examination Project (STEP)
- Undergraduate Studies Forms
- Records communications (mass emails)
- Forms
- Convocation support team member
Tanya Pompilio
Responsibilities include:
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Creates the graduate and undergraduate schedule of classes.
-
Trains and supports the departmental scheduling representatives.
-
Books the Registrar-managed rooms (midterms, extra class time, etc.).
-
Handles and manages the inventory of Registrar-managed classrooms.
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Co-ordinates the maintenance of Registrar-managed classrooms.
-
Books Registrar-managed rooms for graduate final exams.
Erin Rakita
Portfolio: School of Architecture and Faculty of Engineering
All ENG inquires go to engineering.admission@uwaterloo.ca
Tracy Ranville
Responsibilities:
- General Ontario Student Assistance Program (OSAP) and out-of-province inquiries
- Evaluate and authorize OSAP reviews/appeals
- Process change, update and withdrawal requests to OSAP applications
Heather Rellinger
Darcee Rodgers
Janet Rodrigues
Kate Schmitt
Nicole Schuphof
- UG scholarships for Faculties of Health, Engineering and Environment
- Faculty specific award reporting
- Faculty specific award budgets
- Faculty specific award inquiries
Jenna Scott
Providing support for staff with the following:
- Financial Administration
- Financial Planning Support for Managers
Requests for Internal Staff:
- roadmin@uwaterloo.ca
Current Student Inquiries - Please contact The Centre:
- askthecentre@uwaterloo.ca
Admissions Application Inquiries:
- myapplication@uwaterloo.ca
Alexander Shave
Will Shuck
Portfolio: Faculty of Health and Faculty of Science, and Faculty of Mathematics
All HEALTH inquiries go to health.admission@uwaterloo.ca
All SCIENCE, PHARM, CAP & OPTOM inquiries go to sci.admission@uwaterloo.ca
All MATH inquiries go to math.admission@uwaterloo.ca
Andrew Smith
Jay Smith
Brooke Sterritt
Responsibilities:
- Bursary programs (UWaterloo and government)
- Emergency loans
- Financial aid issues and counselling
- Ontario Student Assistance Program (OSAP) appeals and satisfactory academic progress inquiries
- Sallie Mae loans (United States)
- SAFA administration
- SAFA policy & procedural inquiries
- SAFA Publications
Kari Pasick Stewart
Marilena Strambu
Monika Strome
Responsibilities:
- Internal & Government systems & policy specialist
- Procedure maintenance
- Data Analysis & Integrity
- Communications
- System support, upgrade and testing
Becca Tanouye
Kara Viveiros
Lyliana Vu
Louise Walker
Portfolio: School of Pharmacy and Faculties of Health and Science
All HEALTH inquiries go to health.admission@uwaterloo.ca
All SCIENCE, PHARM, CAP & OPTOM inquiries go to sci.admission@uwaterloo.ca
Lorie Weinstein
Shelley Weinstein
Kelly Wilker
Joel Wodhams
Adam Wunder
Providing support for staff with the following:
- Administrative Services
- Event Support
- Onboarding Support
- Procedure Maintenance and Office Communications
- Scanning Services
Requests for Internal Staff:
- roadmin@uwaterloo.ca
Current Student Inquiries - Please contact The Centre:
- askthecentre@uwaterloo.ca
Admissions Application Inquiries:
- myapplication@uwaterloo.ca
Chua Xiong
Cynthia Zalewski
Jessica Zettel
Jessica Zimmerman
Portfolio: Faculties of Health and Science
All HEALTH inquiries go to health.admission@uwaterloo.ca
All SCIENCE, PHARM, CAP & OPTOM inquiries go to sci.admission@uwaterloo.ca
Cori Shillington (on leave)
Providing support for staff with the following:
- Administrative Services
- Event Support
- Onboarding Support
- Procedure Maintenance and Office Communications
- Scanning Services (Lead Trainer)
Requests for Internal Staff:
- roadmin@uwaterloo.ca
Current Student Inquiries - Please contact The Centre:
- askthecentre@uwaterloo.ca
Admissions Application Inquiries:
- myapplication@uwaterloo.ca
Karyn Hynes (on leave)
Charlene Schumm (on leave)
Responsibilities include:
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Represents the interests and policies of scheduling, examinations, and classroom management.
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Is a member of the Provost's Advisory Committee on Timetabling (PACT).
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Chairs the University Timetabling Committee (UTC).
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Is a member of the Space Information Advisory Group (SIAG).
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Is a member of Teaching and Learning Spaces Committee (TLSC).