Contacts

Responsibilities:

• Scholarship, award and bursary payments
• Award communications
• Work placement program
• External award payments
• External award opportunities
• General student inquires

The Centre combines the front-line services of Graduate Studies and Postdoctoral Affairs (GSPA) and the Registrar’s Office (RO), including Student Awards & Financial Aid (SAFA) -- and the Student Success Office will join in 2019. Some services of other units, such as Student Financial Services (SFS) and Waterloo Professional Development Program (WatPD)/EDGE have also been incorporated.

Responsibilities:

• International experience awards
• President’s Upper-Year Awards
• Non-faculty specific undergraduate merit-based awards
• Athletic excellence awards
• Schulich Leaders Scholarship program
• Award reporting
• Award budgets
• Award publication updates

Responsibilities include:

• Creates the graduate and undergraduate schedule of classes.

• Trains and supports the departmental scheduling representatives.

• Books Registrar-managed rooms for academic events (midterms, extra class time, etc.).

• Is a resource and support member of the Provost's Advisory Committee on Timetabling (PACT).

• Co-ordinates the printing of scheduled and administered final examinations.

• Books the Registrar-managed rooms for graduate final exams.

Responsibilities:

• General Ontario Student Assistance Program (OSAP) and out-of-province inquiries
• Evaluate and authorize OSAP reviews/appeals
• Process change, update and withdrawal requests to OSAP applications

Responsibilities:

• Policy & procedural inquiries
• Student administration
• Financial aid issues
• Ontario Student Assistance Program (OSAP) appeals
• uWaterloo & government bursary programs
• Emergency loans
• Student financial aid counselling appointments

Email address for tech support:
rt-ist-rorequests@rt.uwaterloo.ca

Responsibilities:

• Tech support
• Telephone services support
• Tech and software purchases

Providing support for staff with the following:

• Human Resources and Payroll Administration
• Financial Management and Oversight
• Administrative and Operations Leadership
• Assistance to the Registrar

Link for RT Requests:
rt-RO-Administration@rt.uwaterloo.ca

The Registrar is the senior department head responsible for the management of the Office of the Registrar. These responsibilities include:

• developing and maintaining an organizational structure that reflects the university’s culture and supports its mission
• making the case for adequate levels of budget support
• effectively managing and controlling resources allocated to the Office
• providing effective administrative support systems
• providing effective overall direction and leadership to staff, including enlightened change management
• ensuring fair performance evaluation and providing job-related training and encouragement of staff participation in personal and professional development on an on-going basis

Responsibilities:

• Represents the interests and policies of the Calendar and Communications
• Associate Editor, Undergraduate Calendar
• Calendar User Guides and training
• Websites:
  • Registrar's Office
  • Convocation
  • Quest
  • Scheduling, Timetabling, and Examination Project (STEP)
  • Undergraduate Studies Forms
• Records communications (mass emails)
• Forms
• Convocation support team member

Responsibilities:

• Financial Aid Functional Lead, Student Information Systems Project
• Financial aid business process & workflow management
• Financial aid security management
• Internal and government system upgrades and enhancements

Responsibilities include:

• Creates the graduate and undergraduate schedule of classes.

• Trains and supports the departmental scheduling representatives.

• Books the Registrar-managed rooms (midterms, extra class time, etc.).

• Handles and manages the inventory of Registrar-managed classrooms.

• Co-ordinates the maintenance of Registrar-managed classrooms.

• Books Registrar-managed rooms for graduate final exams.

Providing support for staff with the following:

• Administrative Services
• Event Support
• Onboarding Support
• Procedure Maintenance and Office Communications
•  Scanning Services (Lead Trainer)

Link for RT Requests:
rt-RO-Administration@rt.uwaterloo.ca

Responsibilities:

• General Ontario Student Assistance Program (OSAP) and out-of-province inquiries
• Evaluate and authorize OSAP reviews/appeals
• Process change, update and withdrawal requests to OSAP applications

Responsibilities include:

• Represents the interests and policies of scheduling, examinations, and classroom management.

• Is a member of the Provost's Advisory Committee on Timetabling (PACT).

• Chairs the University Timetabling Committee (UTC).

• Is a member of the Space Information Advisory Group (SIAG).

• Is a member of Teaching and Learning Spaces Committee (TLSC).

Providing support for staff with the following:

• Financial Administration
• Financial Planning Support for Managers
• For Student Inquiries - Please contact the Centre askthecentre@uwaterloo.ca

Responsibilities:

• Bursary programs (UWaterloo and government)
• Emergency loans
• Financial aid issues and counselling
• Ontario Student Assistance Program (OSAP) appeals and satisfactory academic progress inquiries
• Sallie Mae loans (United States)
• SAFA administration
• SAFA policy & procedural inquiries
• SAFA Publications