About Student Success

What is student success?

To us, student success is when students like you graduate having achieved your self-identified goals while staying actively engaged both in and out of the classroom. Success means that you’re ready to apply what you’ve learned after graduation. Our mission in the Student Success Office (SSO) is to help you achieve success.

There are five pillars to our student-facing work:

  1. Prepare for success
  2. Boost your academic skills
  3. Lead with confidence
  4. Feel at home in Canada
  5. Connect to the world

Explore the SSO resources site to learn about staff and faculty focused projects and initiatives.


Our impact

The SSO supports students in a variety of ways during their time at Waterloo. But don't just take our word for it  have a look at some of our stats from 2021-2022:

19,000immigration consultations
407inbound exchange terms to Waterloo
496Peer Success Coaching appointments, including UNIV 101
730international peer community participants (terms combined)
243upper-year peer mentors supporting 210 peer communities in Waterloo Ready
87%of incoming students opened Waterloo Ready emails vs. 23.42% industry standard

Read our annual Year at a Glance report to learn more.


We're here to help!

You've come this far, take the next step and connect with us.

Our commitment to sustainability

"Green Office Silver Certified" badgeThe SSO is a proud member of the Green Office Program. We are committed to reducing our environmental impact and inspire staff to do their part both at work and at home.