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Brendan will discuss his research on the innovation processes of Grand River Hospital, Kids Ability, and Schlegel Villages as well as provide an introduction to the concept of open-innovation, specifically in healthcare.  

He will also provide an overview of a Workplace Innovation Program that uses a similar innovation management model to CREATE. As part of that program, they use a needs “Needs Finding and Assessment” process to help teams identify the most valuable and viable opportunities for new products and services.