Monday, April 6, 2020

Campus Wellness – Changes in Service Notice

At this time Campus Wellness (Counselling Services and Health Services) remains open with shortened hours and alternative processes in place in response to the ever changing COVID-19 situation. In consultations with Public Health and medical experts we will be moving toward with the following new measures as of Tuesday, March 17, 2020. To book an appointment with Counselling Services please call, 519-888-4567 ext. 32655 and to book an appointment with Health Services please call, 519-888-4096.

Health Services

Thursday, January 30, 2020

University of Waterloo update on the Coronavirus

Please be advised that all future University updates realted to the coronavirus will be posted on the University of Waterloo coronavirus website

Friday, March 20, 2020

Counselling Services is currently providing services by phone

phone

If your situation requires immediate attention, you have the following options:

  1. Counselling Services: 519-888-4567 x32655
    Open Monday-Friday 8:30am-4:30pm
  2. Empower Me: 1-844-741-6389
    Available to call 24/7, offering phone, video, and e-mail counselling options.
  3. Here 24/7: 1-844-437-3247
    Available to call 24/7
  4. Good2Talk: 1-866-925-5454
    Available to call 24/7

If this is an emergency please call 911 or go to the hospital.

Tuesday, March 17, 2020

Reminder: Counselling Services locations are closed Tuesday, March 17 until 10:00 a.m.

Counselling Services locations will be temporarily closed today (Tuesday, March 17) and will re-open at 10:00 a.m. Health Services remains open. 
 
If you experience a mental health crisis, please refer to the following emergency services and contacts:

General emergency contacts

  • UW Police 519-888-4567 ext 22222
  • or 9-1-1

Hospital information

Monday, March 16, 2020

Temporary Campus Wellness hours change

Starting Tuesday, March 17, 2020, Campus Wellness (Health Services and Counselling Services) will be open from 8:30 a.m. to 4:30 p.m. (no evening hours). We apologize for any inconvenience this may cause.

If you experience a medical emergency or mental health crisis, please refer to the following emergency services and contacts:

General emergency contacts

  • UW Police 519-888-4567 ext 22222
  • or 9-1-1

Hospital information

Thursday, March 5, 2020

Reminder: Counselling Services reduced hours today - Thursday, March 5

Counselling Services locations will have reduced hours today (Thursday, March 5). Hours of operation will be from 12:00 p.m. to 4:30 p.m. Please note, Health Services remains open. 
 
If you experience a mental health crisis, please refer to the following emergency services and contacts:

General emergency contacts

  • UW Police 519-888-4567 ext 22222
  • or 9-1-1

Hospital information

Wednesday, February 26, 2020

Health Services on-site laboratory closed today - Wednesday, February 26

Health Services on-site laboratory will be closed today, Wednesday, February 26. Sorry for any inconvenience.  

Hospital information

Off-campus walk-in clinics

Monday, February 17, 2020

Reminder: Campus Wellness locations are closed on Monday, February 17

Campus Wellness locations (including Health Services and Counselling Services) will be closed for the Family Day holiday (February 17). Our offices will reopen on Tuesday, February 18, 2020 at 8:30 a.m.
 
If you experience a medical emergency or mental health crisis during the holiday, please refer to the following emergency services and contacts:

General emergency contacts

  • UW Police 519-888-4567 ext 22222
  • or 9-1-1

Hospital information

Thursday, January 30, 2020

The Benefits of Connecting with Others: Belonging Matters

student talking

An individual’s wellbeing and sense of belonging are closely related. When we talk about belonging, it is often described as feeling like an important member of a group or community. Without this feeling of belonging, individuals can start to feel socially isolated or lonely, which affects overall wellbeing. Making a connection with others can be challenging, especially at a large institution.  

Tuesday, January 28, 2020

Coronavirus update

A team of stakeholders from across campus meets regularly to monitor and respond to the current situation and we will continue to issue communication to keep the campus community aware of the latest developments. We are following plans and protocols already in place to prevent the spread of infectious disease on our campus.

Our University team is receiving input from Campus Wellness, Region of Waterloo Public Health and Emergency Services, Public Health Ontario, along with the Ministry of Health.

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