Confidentiality Statement

Prior to booking appointments, please read the following Confidentiality Statement. By continuing with the process of booking an appointment with the Centre for Career Development (CCD) you are agreeing to the following terms.

I understand that individual appointments are confidential and that CCD will not report my attendance at career advising appointments to anyone outside the Centre for Career Development and Co-operative Education. CCD will also not report to anyone outside of the Centre for Career Development about the information shared during such appointments without my prior written consent to do so. Exceptions to this include when CCD may be legally required to use/disclose some personal information without consent:

1. When there is an imminent danger to myself, my advisor and/or an identifiable third party;
2. When there are reasonable grounds to suspect that a child under the age of 16 years is or may be in need of protection; or
3. When a disclosure is ordered by a court or otherwise required by law.

Additional exceptions include case consultations and electronically mediated appointments.

I understand that CCD staff may consult with colleagues within CCD (only when necessary) for training purposes and in order to improve the quality of the services and resources provided to me as the client. This is done without disclosing my identity as the client.

I recognize that there are limits to protecting my personal information. If I choose an electronically mediated appointment (via phone, Teams, etc.), I understand that CCD cannot guarantee confidentiality (e.g., crossed phone lines, someone in my household listening, interception of transmissions over the phone line or internet, etc.).

• I am voluntarily participating in career advising provided by CCD, whether through appointments, drop-ins, co-op consultations, follow-up to appointments, or other forms of communication between myself and CCD.
• Staff in the CCD provide individualized services for the purpose of enhancing client career success but assume no responsibility for my career and/or academic direction or success. I remain solely responsible for making my career, education and employment decisions and for verifying information that may impact these decisions.
• As per Policy 33 and the University of Waterloo’s approach to Occupational Health and Safety, I will contribute towards a positive and productive environment that is safe and welcoming to all; examples of such attitude are: respectful communication and working collaboratively.
• I will treat all service providers with respect and dignity to maintain positive and constructive relationships including not using racist, derogatory, threatening or aggressive language (to self or others) to accomplish goals.
• I acknowledge and respect that there will be other students and programming that will require the service provider’s assistance and time.
• I understand that information provided to me by CCD is for the purposes of making career, education and employment decisions unique to my individual goals and circumstances. I agree that I will not use it for any other purpose and will not distribute, or otherwise make it available to others.
• In an appointment, if I wish to audio or video-record or otherwise reproduce appointment materials, I must obtain the advisor's consent beforehand. Otherwise, all such reproduction is an infringement of privacy and copyright and is absolutely prohibited. I note that where such permission is granted by the advisor, materials reproduced are for my individual private use only, not for further reproduction or publication.
• I understand that CCD welcomes all accommodation requests and is happy to work with me as their client to provide information in a way that works best for me as their client.

• I understand that individual consults are confidential and that CCD will not report my attendance at a co-op consult, or the information shared during such consultation, to anyone outside of CCD and Co-op Education without my prior written consent to do so
• Employees of Co-operative Education, (i.e., student advisors) do have access to attendance records and limited notes that are kept in WaterlooWorks. These notes are written with respect for student privacy, and typically include only a general description of the topic(s) discussed. Occasionally staff may consult with colleagues within CCD for training purposes, process implications and case exceptions, and in order to improve the quality of the services and resources provided to me as the client.
• Other exceptions to total confidentiality include when CCD may be legally required to use/disclose some personal information without consent:
  • When there is an imminent danger to myself and/or an identifiable third party;
  • When there are reasonable grounds to suspect that a child under the age of 16 years is or may be in need of protection; or
  • When a disclosure is ordered by a court or otherwise required by law.
• I recognize that there are limits to protecting my personal information. If I choose an electronically mediated appointment (via phone, Teams, etc.), I understand that the CCD cannot guarantee confidentiality (e.g., crossed phone lines, someone in my household listening, interception of transmissions over the phone line or internet, etc.).