Managing Stakeholder Expectations

About this course

7 PDUs / Contact Hours: 0 Technical | 0 Leadership | 7 Strategy

Project stakeholders come in all shapes and sizes and while the expectations of some may be straight forward and closely aligned with a project's goals, others may have expectations which are unknown, or not achievable given a project's purpose and scope.

One of the most challenging aspects of many projects is managing stakeholder expectations. Learn to do it well, and you will have a much easier time with your project, and be much more likely to succeed. Do it poorly, and before you know it, you may be bogged down in endless meetings and complaints.

In this course, you will learn to:

  • identify your project's stakeholders
  • understand the importance of managing them
  • effectively define stakeholders' influence and requirements for your projects
  • prepare a Stakeholders' Management Plan
  • manage project stakeholders by implementing your Stakeholders' Management Plan
  • understand the ethical issues involved in managing project stakeholders
  • assess and use relevant information from past projects
  • make a plan for enhanced stakeholders' management efforts for your project(s).

NOTE: This course conforms to the internationally recognized standards of the Project Management Institute (PMI). You will receive 7 Professional Development Units (PDUs) upon completion.

May be applied toward the Project Management Certificate.

Offered to: Public

Cost: 695 + tax

Time requirement: One day