About this course
PD7: Conflict Resolution helps students understand, avoid, and resolve conflict in the workplace. There’s more to conflict resolution than smiling and apologizing — it takes communication, patience, and an understanding of complex concepts like escalation and triangulation. Conflict can also be healthy — and even beneficial — depending on the situation. Students who take PD7 gain a deeper understanding of conflict and are able to apply the course’s concepts to their professional and personal lives.
Offered by: Centre for Work-Integrated Learning
Offered to: Co-op students, EDGE students
Cost: No cost
Time requirement: 20 hours during a work term