About this course
Effective communication is the lifeblood of any successful organization and a crucial aspect of every supervisor’s job. In this course we will explore the essentials of supervisory communication and share concepts and techniques that will help participants:
- Understand the purpose, benefits and process of effective two-way communication
- Communicate their needs, ideas and expectations more clearly, convincingly, confidently and positively
- Listen more effectively to the needs, ideas and expectations of others
- Adapt their communication style to suit different people and situations
- Respond appropriately to conflicts when they arise
- Create an environment that encourages clear, honest and focused exchanges of ideas and information
- Communicate in a way that fosters understanding, strengthens relationships and improves teamwork
Note: This course may be applied to the Essentials of Supervision Certificate
Offered to: Public
Cost: 575 + tax
Time requirement: One day