Central Stores Business Plan Update Re: COVID-19

Effective: March 1, 2021

Operational hours: Monday to Friday,  7:30 am to 4:00 pm

All Receiving, Shipping, Mail Delivery/Pickup, Letter Shop, Regular Outgoing Mail Processing, Freight Delivery, Gas Cylinder Processing, Used Product Handling, Office Paper Recycling/Shredding and Digital Imaging services will resume near normal operation.

Scheduled on-campus mail delivery and pick up times will be altered to accommodate continued COVID-19 protocols and specific campus department needs.  Freight and package deliveries currently hold highest priority, to support essential services across campus.  To discuss possible service changes as need arises, email Rob Mcmurren

More News:
Central Stores now sells affordable disposable (medical) 3-layer masks in boxes of 50.  Non-medical cloth masks (pkg 5) and applicable filters (pkg 50) are also available. These masks were sourced through direction and authorization of the Safety Office. 

Masks can be purchased through the Central Stores Catalogue.

Lettershop Services-Central Stores is specifically designed to provide clients with everything they require for successful direct mail campaigns.  Our state-of-the-art lettershop equipment and quality control production flow help us minimize production time and maximize your investment.  COVID-19 has increased the need to move larger volumes of product and information to students and other university associates now learning and/or working from off-campus settings.  Lettershop Services can facilitate packaging and mailing/shipping needs, at a reasonable cost.  Email csgenasys for further information.


Suspicious mail

restrictive markings, no return address, excessive postage, possibly mailed from a foreign country, badly typed or written, addressed to title only or incorrect title, mispelled words, exessive tape or string, rigid or bulky, lopsided or uneven, protruding, strange odor, oily stains, discolorations

postage rates

If you receive a suspicious letter or parcel

  1. Immediately advise University of Waterloo Campus Police (x84911) of the situation
  2. Do not handle, shake, smell or taste
  3. Do not attempt to clean up resulting spills, e.g. powder, liquid, etc.
  4. Isolate the article and evacuate the immediate vicinity
  5. Anyone who has handled the article should immediately wash their hands with soap and water
  6. Remove any contaminated clothing and place in plastic bag or sealed container

Campus Police/Local Police will conduct a threat assessment to determine and coordinate the appropriate response.

Note: Anything that was handled through Central Stores has already been inspected by Central Stores staff. When in doubt, contact Joel Norris.

Tips for enhancing mail safety

  • Do not leave mail unattended
  • Secure mail whenever possible
  • Be alert to suspicious activity or persons in the mail area
  • Report suspicious activity to Campus Police (x84911)