This valuable workshop has been designed and updated for 2025 within the course requirements of the Alternative Dispute Institute of Ontario (ADRIO), to provide a high quality, engaging and interactive learning experience online. Content is delivered and coached by experienced practitioners in the field of mediation and conflict management. Successful completion of these two workshops provides 40 hours of ADRIO approved content, which can be used to apply for membership of ADRI0 and/or as part of the ADRIO approved education content.
Facilitators:
Rick Russell | Shelley Stirling-Boyes | Marshall Schnapp
Dispute Resolution Level 1: Fundamentals
Date:
February 10-13, 2025
Time:
8:30 am - 1:30 pm EDT
Location:
ONLINE
Cost:
$1,299 + HST (5% discount for those registered and paid four weeks prior)
REGISTRATION (See form for early bird rate)
A minimum number of registrants are required to offer this workshop. Please register early or contact Susan Baker to advise registration plans or ask additional questions.
Dispute Resolution Level 2: Mediation
Date:
March 24 - 27, 2025
Time:
8:30 am - 1:30 pm EDT
Location:
ONLINE
Cost:
$1480.50 + HST (5% discount for those registered and paid four weeks prior)
REGISTRATION (See form for early bird rate)
This dynamic, updated workshop series offered in partnership with Agree Inc. is intended for those managers wanting to bring enhanced conflict management and mediation skills into their company or organization, or those looking to enter the mediation profession.
Those who should attend include human resource and labour relations advisors, lawyers, union officials, clerics, educators and others who advise internal and external clients about negotiation, arbitration or mediation.
This online workshop series also satisfies the educational component of the ADR Institute of Ontario's (ADRIO) membership requirements and can be used toward fulfilling the prerequisites of their designations of Chartered Mediator (C.Med) or Qualified Mediator (Q.Med).
Coaches for the workshop are experienced practitioners, and may include Kelly Brown, Ali Chaudhry, Kim Parish, Kabir Ravindra.
Dispute Resolution Level 1 - Fundamentals
This workshop provides a solid grounding in the social science that underpins best practices in conflict management. We discuss and work with:
- The nature of conflict and relationship between conflict and disputes;
- How people make sense or “narrate” their stories about conflict;
- The Dispute Resolution Stairway and ordering of processes;
- The systemic nature of Interests, Rights & Power based approaches to dispute resolution;
- Foundational tools for analyzing conflict;
- Communication skills as applied to conflict coaching and mediation;
- Cultural competency, delivered by a guest instructor
- Models for effective conflict coaching and interest-based mediation;
- Mediation and coaching role plays and scenarios.
Dispute Resolution Level 2 - Mediation
This workshop puts to work everything you have learned in DR1 and adds specific approaches, strategies and techniques together with the opportunity to practice them in a variety of mediation contexts, and role-play scenarios. You will discuss and work with:
- Information gathering techniques;
- Developing an agenda & mediation plan;
- Understanding the mediation in the context of the legal and dispute resolution systems;
- When to use caucus (break out meetings) and why;
- How to encourage movement and realistic settlement expectations;
- Skills for taking the parties to and overcoming impasse;
- Creating memoranda of understanding (MOUs);
- Ethical concerns that mediators face;
- Building a practice and bringing interest based problem solving into your workplace.
To meet the ADRIO requirements, one must complete both DR1 and DR2 within a twelve month (12) period. In terms of the Certificate Program, either workshop can be done separately. Both DR1 & DR2 will be scheduled a minimum of twice per year, registration numbers permitting.
Testimonials
"The facilitators all did a great job of conducting this workshop in a multi-disciplinary fashion, so you had an opportunity to consider how concepts and skills would work in various industries and areas of life."
"It was a honour to experience such high level of excellence and thought provoking skills in the same place."
"It's clear by their personality and experience that each of them [instructors] truly care about past clients/cases and are devoted to upholding the highest professionalism in their chosen field of mediation."
"I feel very much prepared to go into mediation- not only for the nuts and bolts aspect (i.e paperwork, rules, processes) but also the softer skills of helping people come together to choose a solution."