Book pickup and delivery services

• Place your request through Omni, the Library's catalogue.
• After locating the item, sign in using your WatIAM credentials.
• If the item is available at a Waterloo Library:
  • You will see “available at..”
  • Click on this, and select either
    • “Get if from a Waterloo Library” OR
    • “Request a digitized chapter/article/excerpt”
• If it’s not available at a Waterloo library:
  • Click on “Not available locally, click for more options”
  • Select “Get it from another library”
• Fill out the appropriate details and select your preferred pickup location from the drop-down list.
• Click “Submit”.
• You will see a "Your request was successfully placed" message and you will also be able to see your request in your library account.

• Book pickup

  • Requests will be processed as they come in. Library staff will contact you if there are any questions about your request.

  • You will receive notification for each print item that is available for pickup.

  • Your item will be held for seven days from the date you receive your notice.

  • Note: If you chose the Lockers Pickup @ Student Life Centre pickup location, you will receive an additional email from Luxer One with details on how to retrieve your books from the lockers. Books will be held in the lockers for three days before being moved to the Dana Porter Library hold shelf.

• Books by mail:

  • Requested items will be mailed out to any address within Canada or campus office location.

  • As part of the process, patrons will receive an email asking for confirmation of the mailing address. If your request is for a book from an Omni partner library, you will also receive a second notice from that university.

  • Prepaid return shipping labels will be provided for off-campus addresses.

• One piece of ID is required to pickup your materials (WatCard preferred).
• NOTE: Please do not sanitize library materials as these chemicals will likely cause damage. 

Pharmacy graduate students, faculty and postdoctoral fellows can request to borrow print materials from the Pharmacy Resource Centre by sending an email with details about the book(s) to pharmacy.library@uwaterloo.ca.

Contact your librarian for help finding resources in Omni, our catalogue, or in finding alternative resources to materials that are not available through Omni.

Questions?

Please use our Ask us service. See current book return bin options on campus.