University of Waterloo students, faculty, staff, and retirees may use interlibrary loans (ILL) to request materials from another library free of charge, provided none of the TriUniversities Group of Libraries owns it or the online access is restricted.
Place an ILL request
- To place an ILL request, use the 14-digit barcode number on your WatCard as your "User ID" and your last name in lower case letters as your "Password" to login to the ILL system
- Items can arrive within three days and most items available from a Canadian library arrive within two weeks. International requests can take longer to obtain.
- Copies: If you requested a copy, you will be sent a web link to an electronic copy, with instructions for retrieving it.
- Loans: You choose which library to use as your pick-up location for ILL loans. You will be notified via email when your ILL loans are ready to pick up.
- Materials can only be picked up by the person who made the original request or someone on his/her behalf that has a written note from the requestor.
- You can always track the status of your ILL request by logging into the ILL system.
Borrowing period and return
- The lending library determines the length of the loan period for items that you borrow through ILL.
- The lending library may stipulate any further restrictions on the use of material. For example, "in library use only".
- You may be required to pay for the purchase of some documents like patents on a cost-recovery basis. You will always be notified in advance of any charges that may apply.
- Interlibrary loans must be returned with the book bands still affixed to a circulation desk at one of the University of Waterloo libraries.
Login problems and all other Interlibrary loan issues can be reported by phone (519-888-4567, ext. 32598), or email at firstname.lastname@example.org.
- Only not-for-profit publicly funded institutions can borrow materials from the University of Waterloo libraries through ILL service. Fill out the ILL system request form to submit your request; free email requests will not be processed.
- Commercial for-profit institutions should use the Industrial & Business Information Service (IBIS) to borrow materials from the University of Waterloo libraries.
- OWTU (National Library)
- UWW (OCLC)
- CaOWtU (NUC)
- Books: three weeks with no renewals
Items not for loan
- Serials, theses, rare books, audiovisual, and newspapers
Canada; International; Ontario Council of Universities (OCUL); Conférence des recteurs et des principaux des universités du Québec (CREPUQ); Canadian Association of Research Libraries (CARL); Council of Prairie and Pacific University Libraries (COPPUL), and Council of Atlantic University Libraries (CAUL)
|Canada||International||OCUL; CREPUQ; CARL; COPPUL, and CAUL|
no extra charges
|Maps||charges and availability vary|
|Replacement fee||$69 - $144|
- Mailing address:
University of Waterloo
200 University Ave. West,
Canada N2L 3G1
- Phone: 519-888-4567, ext. 32598
- Fax: 519-888-4323
- E-mail: email@example.com
Samantha Gibbon, Manager, Circulation Services: Resource Sharing and Reserves
- RACER (Rapid Access to Collections by Electronic Requesting)