March 2014

Getting started with personas in the Library

What is a persona?

Personas are fictitious users developed using information gathered through user research. They provide a practical approach to understanding the needs of key target audience and keeping user perspectives in mind throughout the web development lifecycle.  Personas typically include the following items:

  • Name
  • Demographics
  • Goals / Needs
  • Abilities / Devices

Why are personas and user profiles important?