
Looking for direct support? Create your Computer Support or Studio Portal request ticket
Welcome to the IT Support Hub of the Department of Mechanical and Mechatronics Engineering, your go-to resource for all tech-related queries. Our dedicated in-house team, stationed in Engineering 2 (E2), rooms 2354A-E, is committed to serving the IT needs of our faculty, staff, and graduate students.
Discover a wealth of information at your fingertips on this site, ranging from quick fixes like ...
Printer installations, Eduroam connection ,managing your Nexus account and updating passwords.
Explore easy-to-follow guides on utilizing: OneDrive,Office 365 products,Data storage solutions, ensuring digital security. efficient methods for transferring large files.
We’re here to ensure your IT experience is smooth and hassle-free!"
News
Central WebEx service will be decommissioned April 30, 2025
University’s central WebEx service, uwaterloo.webex.com, will be decommissioned April 30, 2025
Windows 11 upgrade and Windows 10 end of support
Windows 10 will reach end of support on October 14, 2025. All units on campus are encouraged to begin planning to ensure Windows computers are upgraded to Windows 11 before October 2025.
Atlassian will be down for scheduled maintenance – Monday, February 17, 2025
Atlassian products (Assets, Confluence, Jira, and Jira Service Management) will be unavailable for scheduled maintenance.

Desktop, printers and portable services
Information related with desktop and portable devices support