What can MME IT help you with?

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Looking for direct support? Create your Computer Support or Studio Portal request ticket

Welcome to the IT Support Hub of the Department of Mechanical and Mechatronics Engineering, your go-to resource for all tech-related queries. Our dedicated in-house team, stationed in Engineering 2 (E2), rooms 2354A-E, is committed to serving the IT needs of our faculty, staff, and graduate students.

Discover a wealth of information at your fingertips on this site, ranging from quick fixes like ...

Printer installations, Eduroam connection ,managing your Nexus account and updating passwords.

Explore easy-to-follow guides on utilizing: OneDrive,Office 365 products,Data storage solutions, ensuring digital security. efficient methods for transferring large files.

We’re here to ensure your IT experience is smooth and hassle-free!"

News

“Illustration of a person with a speech bubble showing pronouns 'she/her' between the Microsoft Teams and Outlook logos, with the title 'Pronouns in Teams & Outlook Web' at the top.

Starting June 2, 2025, Waterloo students and staff can add pronouns (e.g., she/her, they/them) to their Microsoft 365 profile card.

Visible in Teams and Outlook Web
Only shown to people within the University
Optional and customizable (up to 60 characters)
Governed by UWaterloo policies
Misuse can be reported via the EDI-R Advocate tool

Digital banner announcing upcoming data storage quota reduction starting June 23, featuring a blue database icon and red downward arrow to symbolize decreased capacity

Due to Microsoft's global policy changes, the University of Waterloo is required to significantly reduce Microsoft 365 cloud storage usage across campus. This change applies to all user groups, including employees, students, alumni, retirees, and generic accounts.

News banner with blue background featuring the headline “Sensitivity Labels Coming to Microsoft 365” in bold white text. On the right, there’s a graphic of a gray computer window icon partially covered by a yellow-orange shield with a white checkmark, symbolizing data protection and compliance.

IST is enabling sensitivity labels in the Microsoft 365 environment. These labels will be required for all files stored in OneDrive, SharePoint, and Teams, as well as all emails sent using Outlook.