![service desk cartoon image](/mechanical-mechatronics-engineering-information-technology/sites/default/files/uploads/images/service_desk.png)
Looking for direct support? Create your Computer Support or Studio Portal request ticket
Welcome to the IT Support Hub of the Department of Mechanical and Mechatronics Engineering, your go-to resource for all tech-related queries. Our dedicated in-house team, stationed in Engineering 2 (E2), rooms 2354A-E, is committed to serving the IT needs of our faculty, staff, and graduate students.
Discover a wealth of information at your fingertips on this site, ranging from quick fixes like ...
- Printer installations
- Eduroam connection,
- Managing your Nexus account and updating passwords.
- Explore easy-to-follow guides on utilizing
- OneDrive
- Office 365 products
- Data storage solutions,
- Ensuring digital security.
- Efficient methods for transferring large files.
We’re here to ensure your IT experience is smooth and hassle-free!"
News
Duo 2FA passcode option disabled
Passcode will be disabled for all logins except for Learn and Quest.
OfficeLinx Upgrade - February 22, 2024
The existing Voicemail and IVR/Menu system Office Linx will be upgraded to Avaya IX Messaging
New version of Microsoft Teams to be enabled – February 20
New version of Microsoft Teams will be enabled for University of Waterloo clients
![desktop and portable icon](/mechanical-mechatronics-engineering-information-technology/sites/default/files/uploads/images/desktop_portable_icon_200x200.png)
Desktop, printers and portable services
Information related with desktop and portable devices support