What can MME IT help you with?

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Looking for direct support? Create your Computer Support or Studio Portal request ticket

Welcome to the IT Support Hub of the Department of Mechanical and Mechatronics Engineering, your go-to resource for all tech-related queries. Our dedicated in-house team, stationed in Engineering 2 (E2), rooms 2354A-E, is committed to serving the IT needs of our faculty, staff, and graduate students.

Discover a wealth of information at your fingertips on this site, ranging from quick fixes like ...

Printer installations, Eduroam connection ,managing your Nexus account and updating passwords.

Explore easy-to-follow guides on utilizing: OneDrive,Office 365 products,Data storage solutions, ensuring digital security. efficient methods for transferring large files.

We’re here to ensure your IT experience is smooth and hassle-free!"

News

Envelope with a group of people underneath a phase Email sending limit update

IST is reducing the daily email sending limit for individual accounts from 10,000 to 500 messages per 24‑hour period, effective Monday, May 4. This change helps protect email services and encourages appropriate use of distribution lists and groups for high-volume communications.

LabVIEW licenses purchased in 2025 will expire on March 31, 2026

Two important changes are now in effect for SharePoint and Microsoft Teams site management at UWaterloo:

1. Shorter Inactivity Window Site owners will now receive email notifications when no activity is detected on their SharePoint site for 6 months (reduced from 14 months). These monthly reminders come from noreplySharePoint@uwaterloo.ca and prompt owners to decide whether to keep or delete the site.

2. Two-Owner Minimum Required All SharePoint/Teams sites must now have at least two active site owners. Sites that don't meet this requirement will receive an email notification. Site owners are asked to add a second owner as soon as possible.