One of our two newest culture change coalitions, The Willowgrove,Chartwell has been working through the Dawn phase by building trusting relationships, creating a safe space, determining the group’s expectations, creating a terms of reference, and reflecting on the current culture in the home. While the group worked through Dawn they also decided to change their name to The Dream Weavers.
The group will also be busy capturing “WOW” moments from residents, family members, and staff as they start to plan their Discovery phase. These positive moments will inform the group about what is working well as they begin to dream an ideal care experience.