HS07 – Human Rights Complaint Files

Records of the activities of the Conflict Management & Human Rights Office (CMAHRO) in response to allegations of infringements under the Human Rights Code.

This records class is a Personal Information Bank.

Related Records | Responsible Unit | Information Steward | Information Confidentiality Classification | Retention | Disposition | Authority | Retention Rationale | Version Information

Content & Scope

As required by the Ontario Human Rights Code, the University has a responsibility to provide an environment free from harassment and discrimination, and accordingly must deal effectively, quickly, and fairly with any situation involving claims of harassment or discrimination that come to its attention.

This records class excludes human-rights-based complaints which are referred to the Ontario Human Rights Tribunal.

The records include complaints, witness statements, notes of meetings, evidence gathered, agreements to mediate, memoranda of understanding, investigation reports, documents relating to the outcome of the investigation, and related correspondence.

Related Records

Responsible Unit


Information Steward

Associate Vice-President, Human Rights, Equity & Inclusion.

Information Confidentiality Classification



Retain until the final decision on the case has been rendered.


Transfer to the decision-maker for the case to be retained under the records class appropriate to the case (see related records above).


  • University of Waterloo Act, 1972.
  • Human Rights Code, R.S.O. 1990, c. H.19.
  • Policy 33 – Ethical Behaviour.

Retention Rationale

Retention is based on operational use.

Approval Date

19 December 2011