ACO Meeting Minutes June 28th, 2018

Minutes of the Arts Computing Department meeting held on June 28, 2018

Present: K. McGowan, R. Zehr (minutes), H. Balagtas, S. Speers, N. Bromley, S. Paterson, J. Schildroth, G. Parks, T. Marshall-Taylor, W. Lewis

Co-ops: E. Hem, J. Rogobete, C. Persaud

Regrets: B. Baer (on secondment), R. Park, C. Wallace, S. Hartung, M. Byerley

Attendees:

  • Keith
    • Renison support - David Annable has left Renison and we have offered them IT support until a replacement is hired. Sean did a scan of their network and I've sent them my opinion of what issues they should focus on first.
    • IST has turned off TLS 1.0 on Mailservices and that has effected the scan to email on the AltaLink models of the Xerox copiers. We have at least 5 Altalink copiers in Arts (3 B8045 & 2 C8045). I'm not sure if both models are effected, but we may want to test the copier in PoliSci, Philosophy and Sociology (Sociology may have upgraded).
    • The certs for artsonline and econserv have been updated.
    • CTSC report:
      • The network group is looking into better ways of supporting visitors on our wireless network.
      • Email continuation after retirement will now require a request.
        • Policy change/technology change? Automated?
        • Alumni? Email forwarding- clarification required
    • HH 236A- battery error, prepared ticket to have it looked at (UPS)
    • Requested a repair vs a remove
  • Emily
    • Removed computer from PAS 1286
    • Moved computers in ML
    • Made typing animation widget in Scinage
    • Meeting with Mathieu at 2pm
  • Jessica
    • Added search for duplicates to serial number script
    • Going to make a script to find information for CALMS from computers
    • Helped Mavis with shared Religious Studies drive confusion
  • Cynthia
    • Working on updating the Experts List and have completed emailing all faculty/staff in Classical Studies and Communication Arts.
    • Working on creating slides in Scinage and updating the "how to use Scinage" documentation
    • Working on creating topics to discuss at the Lunch and Learn
    • User video uploads - Scinage
  • Herbert
    • CALMS - file uploads for take-home form, screenshots etc. Rollover import script has imported about 20 machines.
    • Able to scan off campus forms and input into CALMS
  • Sean
    • Moved Drobo 5D to HH 236, setup Veeam Windows agent for added backup on artsstore2.
    • Veeam windows agent is free and can also backup to OneDrive which makes it an alternative to crashplan for windows laptops, though we would loose central monitoring.
    • Used php program I wrote to create a course scheduling grid for Julie Mulvey and Emily Hudson.
    • Updated linux servers firewall to allow SSH connections from new VPN network (172.25.24.0/22)
    • Installed Adobe CC for 4 users in SAF. Re-imaged a macbook, reset admin account on standalone desktop and fixed a firewall issue with saf-coop4 during this process.
    • Course Approval Application closed for first years students, still open for upper year.
    • Dropbox, Skype for business, Chrome update via munki for Macs
    • Requested updates to ACO account request form (remove birthdate/gender requirements). Also requested updates to the list of people that may submit to it.
    • Memo sent to new faculty about computer selection being sent out by Dean's office was out of date with incorrect information (written 2015). I sent Donna Joudrey an updated memo with newer correct information.
  • Nevil
    • Reviewed exam tech support methods with Sarraa for HH280
    • How it could have gone better (in terms of communication)
    • Looking into how to solve issues for AFM 241 final after issues with midterm
    • Looked into issues at Renison for Thida
  • Scott
    • Re-imaged lab system for HH-280
    • Re-packaged latest version of Tableau and deployed to HH-280
    • NVIVO licensing changed (now based on FTE numbers)
    • SAS request from Andrew Bauer: IST changing proxy settings for servers on private subnets so they can access off site script repositories
    • Coop match for Fall 2018 (OFAS project with Herbert)
    • Coop mid-term reviews tomorrow (Computing Assistants switch desks)
    • Emailed Kathryn re: FTE faculty, staff, grad students, Andrea Charette- Faculty, Staff- Donna Joudrey, Stacy Reda, Grad- Rita Cherkerwksi
    • Will email Janice for clarification on which students will be using NVIVO
  • Jameson
    • Bug fixes to Vanguard Web App
    • Working on a master batch script that puts all separate scripts into one script to set up an exam in the labs with LearnLock as there is quite a bit of configuration needed depending on requirements. This should make it easier for anyone in ACO to cover an exam in the labs.
    • Working on testing BIOS update task sequence. Seems to be working well so far on the few machines I've tested.
    • [Games Institute] Needed to get some Nintendo Wii's connected to Wi-Fi for updates. Worked with Greg to have Shayne Dyck add them to a whitelist.
  • Greg
    • Ended up getting involved in a problem with uPrint. The problem was a permissions issue on the server that caused print jobs on Windows 10 to fail.
    • Replaced battery for Adrienne Lo
    • S&LS admin staff starting to work from home. Has been interesting supporting them remotely.
    • Devices that cannot support modern encryption can be white-listed onto the wifi network. A ticket needs to be opened and access must be renewed yearly.
  • Todd
    • Question from Emma Bates re: cameras in ML 109/110 for this Spring
    • research equipment, ITMS is on it, CFI grant, Emma/Grit spearheading operation
    • Thanks to Emily for moving the computers
    • Crowding people into ML 217
  • Will
    • Looking at Aug 14 or 15 for the Lunch Session
    • Several mailservices interruptions
    • Worked on getting an Exchange mailbox switched to a "Shared Mailbox", which allows sent messages to be copied into the Sent Items folder for the shared mailbox. This settings can't be done for regular mailboxes, only for shared mailboxes.
    • People are using the shared mailbox more. Shared mailbox doesn’t use a license. Will reach out to admins for more info