ACO Meeting Minutes June 8, 2017

Minutes of the Arts Computing Department meeting held on June 8, 2017

Present:  R. Park, S. Hartung, H. Balagtas, S. Speers, N. Bromley, S. Paterson, J. Schildroth, W. Lewis, T. Marshall-Taylor

Co-ops:   A. George, J. Guillen, E. Tam

Regrets: D. Keenan, K. McGowan, M. Byerley, C. Wallace

Attendees:

  • Sherry
    • Six Dell desktops have been ordered for Faculty Rollover. Determining specifications for 13 others. Those will be ordered as issues sorted out.
    • Psychology computer choices coming in now. Once ordered they will go directly to Psychology for handling.
    • Reminder that any new Assets to be added to CALMS are only to be done by the Administrative Coordinator. Adding miscellaneous items (box of cables, hard drives) for surplus only to be done through Surplus Assets. Will provide a refresher training if needed.
    • Unit4 has been a challenge in ordering and reconciling. Finance reconciling is also challenging due to extra checks on account set ups in systems (e.g. phones). Some accounts still missing.
    • Have set up block course evaluations, and started working on setting up course evaluations for July 11th to 25th evaluation period, as time permits.
    • Reminder that Xerox Fleet Copies demo is today and tomorrow from 10:00 to 3:00 in the DC Fishbowl.
  • Bob
    • Hiring process for new ACO IT Director is proceeding nicely.
    • Worked with Wendy Philpott in the Dean’s office to have the link to ACO more accessible on the Arts Faculty homepage.
  • Ethan
    • Have one MacBook and one iMac to complete for Faculty Rollover. Delays due to necessary rescheduling due to availability of faculty on campus.
    • Helping Alexis Dolphin with her slow computer. Will reimage when she is back on campus in a few days.
  • Ankita
    • Completed six MacBook/iMac Faculty Rollovers. Still waiting for two signed Off-Campus forms to release the take-home computers.
    • Will be setting up the research computer for Robert Danisch.
    • Met with Central Stores to discuss what they do and got a tour of their facilities for the E-waste newsletter article.
  • Jennifer
    • Working on first drafts of the OFAS videos. Herbert suggested doing the videos in segments to allow for ease of future editing.
    • Tentatively confirmed a professor for a spotlight article for the newsletter.
  • Herbert
    • Sent follow up emails to Shana MacDonald (Drama) and Glenn Stillar (Drama) to ensure no problems with their Faculty Rollover computers. Shana has had no issues so ticket will be resolved. Have not had a response from Glenn, so will follow up to ensure response before closing ticket.
    • Set up an OFAS demo site for Drama and gave access to Sylvia Hannigan and Jennifer Simpson. There is interest in using OFAS for hiring in Drama. Updated to responsive WCMS theme for sites that have been already migrated. Assisted John North (English) on using OFAS to download and print applicant.
    • Will add further help text on the new asset screen on CALMS to prevent accidental assignment of ACO#s to miscellaneous assets.
    • Replaced video cable for second monitor in MPS.
  • Sean
    • Updates made to Arts Research Database interface to make data entry easier.
    • Replaced Reader 11 with DC Reader on as default on Macs in Munki to be used for optional installs.
    • Set up accounts, access and laptop for Sherri Sutherland, who will be starting in Advance office next week. Will meet with her on Monday to ensure everything is working for her.
    • Many ActiveSync devices (BB, Apple & Android) stopped syncing after migration to Office 2016. Fixed by removing account and adding it back again.
    • Vortex moved to an UPS CrashPlan server after electrical outage turned it off.
    • Course Approval Application is live after a few minor updates were made. A thousand students submitted course updates.
    • Provided Xing Liao with updated data requested for the five year Grad Funding Increase Plan discussions with the Provost.
    • Created reports for History who requested last 10 year evaluation statistics necessary for self-study.
  • Nevil
    • Working on Microsoft updates and set up of HyperV server for SWORDC.
    • Wireless SCCM testing being done for ML 109. Getting “desktop is not available” error. Working on a fix.
    • Testing Windows 10 Capital IQ set up in HH 280.
    • Reviewing GPOs in Arts and Psychology.
    • Dawn’s WatIAM permissions have been transferred to Nevil to allow clearing of pending move flags.
    • A generator will be set up for the two week EV1 power outage in August to ensure the Arts router point is not affected.
  • Jameson
    • BitLocker disk encryption issue from last meeting has been identified. BitLocker and TPM chips in newer Dell computers do not work together when using Legacy BIOS. Computers need to use UEFI BIOS for BitLocker to work. Working on script and documentation so laptops can be imaged for ML 109 upgrade.
    • Received a UEFI image from Peter Schepers to test the deployment script that will go through and create the needed partitions for Windows to work with UEFI. Will create process documentation once completed.
    • Sent emails to Randy Harris (English), Shelley Hulan (English) and Mathiew Doucet (Philosophy) for follow up on Faculty Rollover experience.
    • [GI-IT] AD cleanup and organization in preparation for implementing some GPO's.
  • Scott
    • ML 109 update:
      • Will get Jennifer to go over process documentation to ensure completeness.
      • Charging cart has been received, assembled, and is in PAS 2034.
      • Once script and documentation is ready, laptops will be imaged and plugged into cart for testing.
      • Antidote software licensing is required. Sixteen licenses needed, but an additional license is required for testing and to be able to download the updates.
      • Todd to work on ensuring charging cart and laptops remain secure.
    • SAF testing of applications for HH 280 almost complete. Upgrades to be done after exams and before new term.
    • Interviews done Tuesday, June 6th for Computer Assistant and ranking has been completed. Marco will be returning next term. Will be interviewing on Monday, June 12th for the Technical Writer. Good applications received, but the number received is lower than in the past.
    • Re-writing some applications with IST's function file for better logging.
  • Will
    • Skype for Business is now active for all faculty, staff and graduate students. Activation/deactivation script runs daily. Users added to Arts-NoS4B security group will deactivate in the daily run. IST will be setting up an information page which ACO will link to. Instructions to invite external people will be provided.
    • Working on organization of ACO web site to ensure easier navigation and better links. Will contact Wendy Philpott in the Dean’s office for suggestions.
  • Todd
    • A meeting was held to discuss optimum camera and microphone placement in ML 109. There will be capacity for 16 students, so larger class size will need to look at alternatives, like ML 113.
    • Recording ability has been tested in ML 117 and it is working well.
    • Everything is now dry in ML 101A, and the water bucket has finally been removed.