Alibaba VPN update

Tuesday, March 29, 2022

What is happening?

As a result of the COVID-19 pandemic, the University of Waterloo worked with Chinese network provider, Alibaba, to set up a virtual private network (VPN) to improve access to online learning resources for students studying in China. IST has observed use of this service has declined during the transition back to in-person teaching and learning. As a result, the service will be discontinued.

When is this happening?

This service will be discontinued on June 1.

Questions or concerns?

Please contatct the IST Service Desk at helpdesk@uwaterloo.ca or 519-888-4567 ext. 44357.