Administration
The Undergraduate Studies Manager provides leadership to the Instructional Support Group (ISG) and ensures communication between ISG, faculty administrative appointees to undergraduate studies, course instructors, the School of Computer Science administration and the Computer Science Computing Facility group.
Instructional Support Coordinators are responsible to the Undergraduate Studies Manager. ISAs, IAs and TAs report indirectly through their Instructional Support Coordinators.
The Undergraduate Studies Administrative Coordinator (USAC) assists with the operation of ISG. This includes acting as the WaterlooWorks liaison for hiring co-op students (i.e. ISAs), administrating HR pay authorization forms for ISAs, handling issues related to payroll/tax forms, and assisting with ISA orientations and training.
The USAC also provide assistance to the School's undergraduate programs and operations such as the URA program, full-time research awards, TA assignments, course-related classroom bookings and undergraduate events.
Shoshannah Holdom
Undergraduate Studies Manager
Daniel Huab
Undergraduate Studies Administrative Coordinator
Instructional Support Coordinators
The primary role of the Instructional Support Coordinator (ISC) is to assist instructors by managing the administrative aspects of running a course, and to provide continuity and consistency from term to term.
ISCs have knowledge of the rules and administrative procedures that must be followed when it comes course delivery. They manage the ISAs, IAs and TAs who are assigned to a course for a particular term. ISCs also handle special situations such as academic integrity issues and students’ exemption requests.
To determine which courses are supported by which ISC, please visit our ISC/Course allocation page.
Karen Anderson
Instructional Support Coordinator
Dalibor Dvorski
Instructional Support Coordinator
Scott King
Instructional Support Coordinator
Patrick Roh
Instructional Support Coordinator
Instructor/Coordinators
Instructional/Coordinators teach CS courses, provide instructional support similar to ISCs mainly to upper year courses, and take the lead in ISG projects.
To determine which courses are supported by which Instructor/Coordinator, please visit our Course Allocation page.
Barbara Daly
Instructor/Coordinator
Sylvie Davies
Instructor/Coordinator
Caroline Kierstead
Instructor/Coordinator
Olga Zorin
Instructor/Coordinator
Instructional Support Tutor
The Instructional Support Tutor plays a senior teaching assistant role including mentoring Instructional Support Assistants. Responsibilities may include administering training sessions for ISAs, holding consulting hours for students, and backend course support.
Deven Wolff
Instructional Support Tutor
Temporary staff
ISG employs temporary staff each term to make up course teams to support instructors in their teaching roles. The temporary staff members include:
- Instructional Support Assistants (ISAs),
- Instructional Apprentices (IAs), and
- Teaching Assistants (TAs).
ISAs are employed through the co-op hiring process and IAs and TAs are assigned positions by the CS TA Assignment Team.