Our People

Administration

The Undergraduate Studies Manager provides leadership to the Instructional Support Group (ISG) and ensures communication between ISG, faculty administrative appointees to undergraduate studies, course instructors, the School of Computer Science administration and the Computer Science Computing Facility group.

Instructional Support Coordinators are responsible to the Undergraduate Studies Manager. ISAs, IAs and TAs report indirectly through their Instructional Support Coordinators.

The Undergraduate Studies Administrative Coordinator (USAC) assists with the operation of ISG. This includes acting as the WaterlooWorks liaison for hiring co-op students (i.e. ISAs), administrating HR pay authorization forms for ISAs, handling issues related to payroll/tax forms, and assisting with ISA orientations and training. 

The USAC also provide assistance to the School's undergraduate programs and operations such as the URA program, full-time research awards, TA assignments, course-related classroom bookings and undergraduate events.    

Daniel Huab

Undergraduate Studies Administrative Coordinator
Daniel Huab
Location: MC 4014
Contact for: ISA hiring/onboarding, CS room bookings, CS exam viewing

Gang Lu

Undergraduate Operations Coordinator
Gang Lu
Location: MC 4008
Contact for: CS undergraduate scheduling

Instructional Support Coordinators

The primary role of the Instructional Support Coordinator (ISC) is to assist instructors by managing the administrative aspects of running a course, and to provide continuity and consistency from term to term.

ISCs have knowledge of the rules and administrative procedures that must be followed when it comes course delivery. They manage the ISAs, IAs and TAs who are assigned to a course for a particular term. ISCs also handle special situations such as academic integrity issues and students’ exemption requests.

To determine which courses are supported by which ISC, please visit our ISC/Course allocation page.

Barbara Daly (ISC) working with course staff

Karen Anderson

Instructional Support Coordinator

Barbara Daly

Instructional Support Coordinator

Dalibor Dvorski

Instructional Support Coordinator

Scott King

Instructional Support Coordinator

Gang Lu

Undergraduate Operations Coordinator
Gang Lu
Location: MC 4008
Contact for: CS undergraduate scheduling

Patrick Roh

Instructional Support Coordinator

Instructor/Coordinators

Instructional/Coordinators teach CS courses, provide instructional support similar to ISCs mainly to upper year courses, and take the lead in ISG projects.

To determine which courses are supported by which Instructor/Coordinator, please visit our Course Allocation page.

Instructional Support Tutor

The Instructional Support Tutor plays a senior teaching assistant role including mentoring Instructional Support Assistants. Responsibilities may include administering training sessions for ISAs, holding consulting hours for students, and backend course support.

Deven Wolff and two ISAs

Deven Wolff

Instructional Support Tutor

Temporary staff

ISG employs temporary staff each term to make up course teams to support instructors in their teaching roles. The temporary staff members include:

ISAs are employed through the co-op hiring process and IAs and TAs are assigned positions by the CS TA Assignment Team.

  • Staff
  • Faculty
  • Current students
  • Undergrads
  • Graduate Students
  • Mathematics