Rick Russell BA, LLB, CMed, Fellow at IAM has been working full time in the dispute resolution field for over 22 years, first as the ombudsman to McMaster University in Hamilton, then as a commercial mediator. In 1993, he co-founded Agree, a full service conflict management firm.
Shadell Permanand has been a trainer in culture, diversity and conflict resolution with the Certificate Program in Conflict Management at Conrad Grebel University College since 2005. Shadell currently resides in Chicago, Illinois, USA and works as a Diversity and Conflict Resolution Consultant for various clients in Canada.
Dr. Barbara Landau, PhD, LLB., LLM., CMed, President of Cooperative Solutions, is a psychologist, lawyer, and an accredited family mediator - Family Mediation Canada (FMC), as well as a certified comprehensive family mediator from Alternative Dispute Resolution (ADR) Institute, and trainer.