This update is provided for archival purposes only.

Public Health guidance and University of Waterloo operations may have changed. For the most up-to-date information, please visit our COVID-19 frequently asked questions.

Accessing assistance for remote teaching

Thursday, April 2, 2020

This message was originally sent to instructors by Donna Ellis, Director, Centre for Teaching Excellence; Aldo Caputo, Director, Centre for Extended Learning; Andrea Chappell, Director, Instructional Technology and Media Services, IST; Victoria Chu, Associate University Librarian, Learning, Research and User Services, Library


With Spring term nearly upon us and the requirement to teach all courses remotely, instructors can now access teaching-related help from the Centre for Teaching Excellence (CTE), Centre for Extended Learning (CEL), Instructional Technologies and Media Services (IST-ITMS), and the Library through centralized systems.

For guidance and questions on:

With hundreds of remote courses expected to be run in the Spring term, we are encouraging instructors to use these systems to help us respond to your requests in a timely manner and manage staff workloads. 

We have also launched a LEARN Community Group called Remote Teaching to give instructors a place to share resources and help one another. You can self-register in this group from the top of your LEARN page.

We thank you for relying on us to help you in your transition to remote teaching. We – and your students – are inspired by your ongoing commitment to effective teaching and meaningful learning.