This update is provided for archival purposes only. Public Health guidance and University of Waterloo operations may have changed. Please review detailed information about academicsresearch and our safe and staged return to campus.

Increase in COVID-19 related phishing attempts

Thursday, May 14, 2020

A message from Information Systems and Technology (IST)

What is happening? There has been an increased volume of COVID-19 related phishing emails being sent to members of the University. These phishing attacks are expected to continue in the foreseeable future. Please be vigilant and read emails carefully before responding. If you have received emails with subject lines similar to the following, do not click any links and do not reply:

  • New update on COVID-19
  • MUST READ: New update on COVID-19
  • New development on COVID-19
  • New development on Covid-19 must read!

What should I do if I have received this email? Suspected fraud attempts should be reported to the Security Operations Centre at Reports of successful fraud should be directed to UW Police Services at

Where can I get legitimate COVID-19 updates? The Government of Canada has an opt-in email list for individuals who want to receive trusted information about COVID-19.

Visit the University’s Coronavirus Information website for information and updates: 

Learn more about cyber security best practices:
Questions or concerns? Contact the IST Service Desk, or ext. 44357.