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Monday, May 13, 2019 2:30 pm - 2:30 pm EDT (GMT -04:00)

CrySP Speaker Series on Privacy: Sarah Roberts, UCLA

Doing the Internet's Dirty Work: Commercial Content Moderators as Social Media's Gatekeepers

Faced with mounting pressures and repeated, very public crises, social media firms have taken a new tack since 2017: to respond to criticism of all kinds and from numerous quarters (regulators, civil society advocates, journalists, academics and others) by acknowledging their long-obfuscated human gatekeeping workforce of commercial content moderators.